國立虎尾科技大學 |

Interaction design for complex problem solving = developing useful and usable software /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Interaction design for complex problem solving/ Barbara Mirel.
其他題名:	developing useful and usable software /
作者:	Mirel, Barbara.
出版者:	Amsterdam ;Elsevier, : 2004.,
面頁冊數:	xliii, 397 p. :col. ill. ; : 24 cm.;
標題:	Computer software - Development. -
電子資源:	An electronic book accessible through the World Wide Web; click for information
電子資源:	An electronic book accessible through the World Wide Web; click for information
電子資源:	http://www.loc.gov/catdir/toc/els051/2004044066.html
電子資源:	http://www.loc.gov/catdir/description/els051/2004044066.html
ISBN:	9780080508955 (electronic bk.)

Interaction design for complex problem solving = developing useful and usable software /
Mirel, Barbara.

Interaction design for complex problem solvingdeveloping useful and usable software /[electronic resource] :Barbara Mirel. - Amsterdam ;Elsevier,2004. - xliii, 397 p. :col. ill. ;24 cm.

Includes bibliographical references and index.

What makes complex problem solving complex? -- Usefulness : focusing on inquiry patterns, task landscapes, and core activities -- Filling in the gaps : integrating usefulness into user-centered design -- Keeping the system up and running -- Getting IT right -- Criteria, constraints, and choices : Optimizing the mix in merchandising -- Design Strategies and Choices for optimizing the mix -- Decision-making in complex systems of patient care -- Designing for usefulness across cases -- Next steps : politics and positioning of usefulness.

Software for complex problem solving can dazzle people with advanced features and alluring visuals, but when actually put to use it often disappoints and even frustrates users. This software rarely follows the user's own work methods, nor does it give people the degree of control and choice that they truly need. This book presents a groundbreaking approach to interaction design for complex problem solving applications. The author uses her vast field experience to present a new way of looking at the whole process, and treats complex problem solving software and web applications as a distinct class with its own set of usefulness demands and design criteria. This approach highlights integrated interactions rather than discrete actions, clearly defines what makes problem solving complex, and explores strategies for analyzing, modeling, and designing for exploratory inquiries. In depth case studies ranging from IT troubleshooting to marketing analysis to risk assessments in healthcare show exactly where and what goes wrong in real world activities and how to improve them. Presents a system and framework for analyzing complex work and takes the mystery out of eliciting patterns of work and their meanings. Offers new perspectives for support and new design strategies for building the right models into programs so that they effectively address users' dynamic work. Allows designers to turn findings into useful designs for problems that require users to create new knowledge but with no one right answer and with many methods of reaching solutions.

Electronic reproduction.
Amsterdam :
Elsevier Science & Technology,
2007.

Mode of access: World Wide Web.

ISBN: 9780080508955 (electronic bk.)Subjects--Topical Terms:

561598
Computer software
--Development.Index Terms--Genre/Form:

554714
Electronic books.

LC Class. No.: QA76.9.H85 / M57 2004eb

Dewey Class. No.: 005.1

Interaction design for complex problem solving = developing useful and usable software /
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020 $a 0080508952 (electronic bk.)
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100 1 $a Mirel, Barbara. $3 641894
245 1 0 $a Interaction design for complex problem solving $h [electronic resource] : $b developing useful and usable software / $c Barbara Mirel.
260 $a Amsterdam ; $a Boston : $c 2004. $b Elsevier,
300 $a xliii, 397 p. : $b col. ill. ; $c 24 cm.
504 $a Includes bibliographical references and index.
505 0 $a What makes complex problem solving complex? -- Usefulness : focusing on inquiry patterns, task landscapes, and core activities -- Filling in the gaps : integrating usefulness into user-centered design -- Keeping the system up and running -- Getting IT right -- Criteria, constraints, and choices : Optimizing the mix in merchandising -- Design Strategies and Choices for optimizing the mix -- Decision-making in complex systems of patient care -- Designing for usefulness across cases -- Next steps : politics and positioning of usefulness.
520 $a Software for complex problem solving can dazzle people with advanced features and alluring visuals, but when actually put to use it often disappoints and even frustrates users. This software rarely follows the user's own work methods, nor does it give people the degree of control and choice that they truly need. This book presents a groundbreaking approach to interaction design for complex problem solving applications. The author uses her vast field experience to present a new way of looking at the whole process, and treats complex problem solving software and web applications as a distinct class with its own set of usefulness demands and design criteria. This approach highlights integrated interactions rather than discrete actions, clearly defines what makes problem solving complex, and explores strategies for analyzing, modeling, and designing for exploratory inquiries. In depth case studies ranging from IT troubleshooting to marketing analysis to risk assessments in healthcare show exactly where and what goes wrong in real world activities and how to improve them. Presents a system and framework for analyzing complex work and takes the mystery out of eliciting patterns of work and their meanings. Offers new perspectives for support and new design strategies for building the right models into programs so that they effectively address users' dynamic work. Allows designers to turn findings into useful designs for problems that require users to create new knowledge but with no one right answer and with many methods of reaching solutions.
533 $a Electronic reproduction. $b Amsterdam : $c Elsevier Science & Technology, $d 2007. $n Mode of access: World Wide Web. $n System requirements: Web browser. $n Title from title screen (viewed on Aug. 2, 2007). $n Access may be restricted to users at subscribing institutions.
650 0 $a Computer software $x Development. $3 561598
650 0 $a Human-computer interaction. $3 555546
655 7 $a Electronic books. $2 local $3 554714
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856 4 0 $3 ScienceDirect $u http://www.sciencedirect.com/science/book/9781558608313 $z An electronic book accessible through the World Wide Web; click for information
856 4 0 $3 Referex $u http://www.engineeringvillage.com/controller/servlet/OpenURL?genre=book&isbn=9781558608313 $z An electronic book accessible through the World Wide Web; click for information
856 4 1 $3 Table of contents $u http://www.loc.gov/catdir/toc/els051/2004044066.html
856 4 2 $3 Publisher description $u http://www.loc.gov/catdir/description/els051/2004044066.html