Implementing CRM : = from technology...
Willcocks, Leslie.

 

  • Implementing CRM : = from technology to knowledge /
  • Record Type: Language materials, printed : Monograph/item
    Title/Author: Implementing CRM :/ David Jesse Finnegan, Leslie P. Willcocks.
    Reminder of title: from technology to knowledge /
    Author: Finnegan, David.
    other author: Willcocks, Leslie.
    Published: Chichester, England ;John Wiley & Sons, Inc., : c2007.,
    Description: xiii, 327 p. :ill. ; : 24 cm.;
    Subject: Customer services. -
    ISBN: 9780470065266 (pbk.) :
Items
  • 1 records • Pages 1 •
 
E032473 圖書館3F 書庫 一般圖書(BOOK) 一般圖書 658.812 F514 2007 一般使用(Normal) On shelf 0
  • 1 records • Pages 1 •
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