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網路銀行服務品質與顧客滿意度、顧客忠誠度之相關研究 = A Study ...

劉彩綾

網路銀行服務品質與顧客滿意度、顧客忠誠度之相關研究 = A Study of Relationship among Service Quality of Internet Banking, Degree of Customer Satisfaction, and Degree of Customer Loyalty

Record Type:	Language materials, printed : monographic
Paralel Title:	A Study of Relationship among Service Quality of Internet Banking, Degree of Customer Satisfaction, and Degree of Customer Loyalty
Author:	劉彩綾,
Secondary Intellectual Responsibility:	紀麗秋,
Place of Publication:	雲林縣
Published:	國立虎尾科技大學;
Year of Publication:	民100[2011]
Edition:	初版
Description:	52面圖 : 30公分;
Subject:	網路銀行
Subject:	服務品質
Subject:	顧客滿意度
Subject:	顧客忠誠度
Subject:	Internet bank
Subject:	Service quality
Subject:	Customer satisfaction
Subject:	Customer loyalty
Online resource:	http://cetd.lib.nfu.edu.tw/etdservice/view_metadata?etdun=U0028-0507201123560800

網路銀行服務品質與顧客滿意度、顧客忠誠度之相關研究 = A Study of Relationship among Service Quality of Internet Banking, Degree of Customer Satisfaction, and Degree of Customer Loyalty
劉, 彩綾

網路銀行服務品質與顧客滿意度、顧客忠誠度之相關研究 = A Study of Relationship among Service Quality of Internet Banking, Degree of Customer Satisfaction, and Degree of Customer Loyalty / 劉彩綾撰 - 初版. - 雲林縣 : 國立虎尾科技大學, 民100[2011]. - 52面 ; 圖 ; 30公分.
含參考書目.
網路銀行服務品質顧客滿意度顧客忠誠度Internet bankService qualityCustomer satisfactionCustomer loyalty

紀, 麗秋

網路銀行服務品質與顧客滿意度、顧客忠誠度之相關研究 = A Study of Relationship among Service Quality of Internet Banking, Degree of Customer Satisfaction, and Degree of Customer Loyalty
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