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Service Innovation = How to Go from Customer Needs to Breakthrough Services /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Service Innovation/ by Lance Bettencourt.
Reminder of title:
How to Go from Customer Needs to Breakthrough Services /
Author:
Bettencourt, Lance.
Published:
New York :McGraw-Hill, : 2010.,
Description:
255 p.
Subject:
Customer services. -
Online resource:
https://lb30.libraryandbook.net/Book_detial/EB978007171300901
ISBN:
007171300X
Service Innovation = How to Go from Customer Needs to Breakthrough Services /
Bettencourt, Lance.
Service Innovation
How to Go from Customer Needs to Breakthrough Services /[electronic resources] :by Lance Bettencourt. - 1st ed. - New York :McGraw-Hill,2010. - 255 p.
ISBN: 007171300X Subjects--Topical Terms:
568463
Customer services.
LC Class. No.: HF5415.5 / .B4848
Dewey Class. No.: 658.8/12
Service Innovation = How to Go from Customer Needs to Breakthrough Services /
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https://lb30.libraryandbook.net/Book_detial/EB978007171300901
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