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Protecting main street : = measuring...

Lubin, Paul C.

Protecting main street : = measuring the customer experience in financial services for business and public policy /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Protecting main street :/ Paul C. Lubin.
Reminder of title:	measuring the customer experience in financial services for business and public policy /
Author:	Lubin, Paul C.
Published:	New York ,Routledge : 2011. :,
Description:	xvi, 109 p. :ill. ; : 24 cm.;
Subject:	Consumer credit - United States. -
ISBN:	9780415996013 (cloth) :

Protecting main street : = measuring the customer experience in financial services for business and public policy /
Lubin, Paul C.

Protecting main street :measuring the customer experience in financial services for business and public policy /Paul C. Lubin. - New York ,Routledge2011. : - xvi, 109 p. :ill. ;24 cm.

Includes bibliographical references and index.

ISBN: 9780415996013 (cloth) :NT1689

LCCN: 2010013767Subjects--Topical Terms:

797636
Consumer credit
--United States.

LC Class. No.: HG3756.U54 / L83 2011

Dewey Class. No.: 332.1/70688

Protecting main street : = measuring the customer experience in financial services for business and public policy /
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020 $a 9780203841983 (ebk.)
020 $a 0203841980 (ebk.)
035 $a (OCoLC)ocn526106434
035 $a 2010013767
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245 1 0 $a Protecting main street : $b measuring the customer experience in financial services for business and public policy / $c Paul C. Lubin.
260 # $a New York , $c 2011. : $b Routledge
300 $a xvi, 109 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references and index.
650 # 0 $a Consumer credit $z United States. $3 797636
650 # 0 $a Mortgage loans $z United States. $3 557703
650 # 0 $a Bank loans $z United States. $3 797637
650 # 0 $a Financial institutions $x Customer service. $3 797638