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This is service design thinking : = basics--tools--cases /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	This is service design thinking :/ [Marc Stickdorn, Jakob Schneider and the co-authors].
其他題名:	basics--tools--cases /
其他題名:	basics--tools--cases
其他作者:	Stickdorn, Marc.
出版者:	Amsterdam ,BIS Publishers : 2010. :,
面頁冊數:	373 p., [2 folded leaves] :col. ill. ; : 24 cm.;
標題:	Customer services. -
ISBN:	9789063692568 (cloth) :

This is service design thinking : = basics--tools--cases /
This is service design thinking :basics--tools--cases /basics--tools--cases[Marc Stickdorn, Jakob Schneider and the co-authors]. - Amsterdam ,BIS Publishers2010. : - 373 p., [2 folded leaves] :col. ill. ;24 cm.

Includes bibliographical references (p. 340-365) and index.

ISBN: 9789063692568 (cloth) :NT1765Subjects--Topical Terms:

568463
Customer services.

LC Class. No.: HF5415.5 / .T65 2010

Dewey Class. No.: 658.812

This is service design thinking : = basics--tools--cases /
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020 $a 9789063692568 (cloth) : $c NT1765
035 $a (OCoLC)705796914 $z (OCoLC)687627443
035 $a ocn705796914
040 $a SISPL $c SISPL $d SISPL $d CEF $d SINLB $d YDXCP $d BWX $d UAB $d BTCTA $d ERASA $d IUL $d CPV $d NFU
041 0 # $a eng
050 1 4 $a HF5415.5 $b .T65 2010
082 0 4 $a 658.812 $2 22
245 1 0 $a This is service design thinking : $b basics--tools--cases / $c [Marc Stickdorn, Jakob Schneider and the co-authors].
246 3 0 $a basics--tools--cases
260 # $a Amsterdam , $c 2010. : $b BIS Publishers
300 $a 373 p., [2 folded leaves] : $b col. ill. ; $c 24 cm.
504 $a Includes bibliographical references (p. 340-365) and index.
650 # 0 $a Customer services. $3 568463
650 # 0 $a Creative ability in business. $3 559905
650 # 0 $a Lateral thinking. $3 565496
650 # 0 $a Creative thinking. $3 559906
700 1 # $a Stickdorn, Marc. $3 797832
700 1 # $a Schneider, Jakob. $3 797833

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