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Emotions in groups, organizations and cultures

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Emotions in groups, organizations and cultures/ edited by Charmine E.J. Härtel, Neal M. Ashkanasy, Wilfred J. Zerbe.
other author:	Härtel, Charmine E. J.,
Published:	Bingley, U.K. :Emerald, : 2009.,
Description:	1 online resource (xxv, 332 p.).
Subject:	Business & Economics - Organizational Behavior. -
Online resource:	http://www.emeraldinsight.com/1746-9791/5
ISBN:	9781848556553 (electronic bk.)

Emotions in groups, organizations and cultures
Emotions in groups, organizations and cultures[electronic resource] /edited by Charmine E.J. Härtel, Neal M. Ashkanasy, Wilfred J. Zerbe. - Bingley, U.K. :Emerald,2009. - 1 online resource (xxv, 332 p.). - Research on emotion in organizations,v. 51746-9791 ;. - Research on emotion in organizations ;v. 1..

How can we make sense of emotional and social competencies within organizational settings? / Laura Guillén Ramo -- The secret life of mood : causes and consequences of unconscious affect atwork / Stefanie K. Johnson, Camille S. Johnson -- Emotional deviance and organizationaldiscipline :a study of emotions in grievance arbitration / Wilfred J.Zerbe -- Emotion work : a study with call center operators / Mirele Cardoso do Bonfim, Sonia Maria Guedes Gondim -- Organizational emotional intelligence and performance : an empirical study / Jochen I. Menges, Heike Bruch -- The role of emotional self-efficacy, emotional intelligence, and affect in workplace incivility and workplace satisfaction / Beverley Kirk, Nicola Schutte, Donald Hine -- Building positive responses to bullying : establishing the framework / Tui McKeown, Melanie Bryant,Luise Raeder -- Emotional expression, gender, personality, and workplace appropriate behaviors / Joel T. Nadler, Meghan R. Lowery -- Using anemotion regulation framework to predict the outcomes of emotional labor / Moïra Mikolajczak, Véronique Tran, Céleste M. Brotheridge, James J. Gross -- Does culture influence intelligence? A study of the influence of cultural context / Kerri Anne Crowne, Arvind V. Phatak,Uday Salunkhe -- Cross-national cross-cultural research of emotions atwork : a review and some recommendations / Andrea Fischbach -- Positive work relationships, vitality, and job performance / Abraham Carmeli -- On the directionality of vigor : job satisfaction relationships : a longitudinal study / Arie Shirom, Ofira Shraga -- Overview / Charmine E.J. Härtel, Neal M. Ashkanasy, Wilfred J. Zerbe.

The study of emotions in organizations is unlocking new and excitinginsights into why employees behave as they do in groups, organizationsand in different cultural contexts. In this 5th volume of Research on Emotion in Organizations, a collection of the latest work advancing knowledge and practice in these areas is showcased. The readings will appeal to all seeking a better understanding ofthe social and emotional competencies that help employees thrive in the workplace, the types of emotional self-management strategies employees use in managing emotion work and how the work context affects these, the impact of emotional displays in the workplace on performance appraisal and perceived organizational commitment, the role of unconscious affect on attitudes and behaviors at work, how interpersonal relationships between co-workers affect vitality and job performance, cross-national and cross-cultural issues,and how to build positive work environments.

ISBN: 9781848556553 (electronic bk.)Subjects--Topical Terms:

809474
Business & Economics
--Organizational Behavior.

LC Class. No.: BF531 / .E46 2009

Dewey Class. No.: 152.4

Universal Decimal Class. No.: 159.942

Emotions in groups, organizations and cultures
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505 0 $a How can we make sense of emotional and social competencies within organizational settings? / Laura Guillén Ramo -- The secret life of mood : causes and consequences of unconscious affect atwork / Stefanie K. Johnson, Camille S. Johnson -- Emotional deviance and organizationaldiscipline :a study of emotions in grievance arbitration / Wilfred J.Zerbe -- Emotion work : a study with call center operators / Mirele Cardoso do Bonfim, Sonia Maria Guedes Gondim -- Organizational emotional intelligence and performance : an empirical study / Jochen I. Menges, Heike Bruch -- The role of emotional self-efficacy, emotional intelligence, and affect in workplace incivility and workplace satisfaction / Beverley Kirk, Nicola Schutte, Donald Hine -- Building positive responses to bullying : establishing the framework / Tui McKeown, Melanie Bryant,Luise Raeder -- Emotional expression, gender, personality, and workplace appropriate behaviors / Joel T. Nadler, Meghan R. Lowery -- Using anemotion regulation framework to predict the outcomes of emotional labor / Moïra Mikolajczak, Véronique Tran, Céleste M. Brotheridge, James J. Gross -- Does culture influence intelligence? A study of the influence of cultural context / Kerri Anne Crowne, Arvind V. Phatak,Uday Salunkhe -- Cross-national cross-cultural research of emotions atwork : a review and some recommendations / Andrea Fischbach -- Positive work relationships, vitality, and job performance / Abraham Carmeli -- On the directionality of vigor : job satisfaction relationships : a longitudinal study / Arie Shirom, Ofira Shraga -- Overview / Charmine E.J. Härtel, Neal M. Ashkanasy, Wilfred J. Zerbe.
520 $a The study of emotions in organizations is unlocking new and excitinginsights into why employees behave as they do in groups, organizationsand in different cultural contexts. In this 5th volume of Research on Emotion in Organizations, a collection of the latest work advancing knowledge and practice in these areas is showcased. The readings will appeal to all seeking a better understanding ofthe social and emotional competencies that help employees thrive in the workplace, the types of emotional self-management strategies employees use in managing emotion work and how the work context affects these, the impact of emotional displays in the workplace on performance appraisal and perceived organizational commitment, the role of unconscious affect on attitudes and behaviors at work, how interpersonal relationships between co-workers affect vitality and job performance, cross-national and cross-cultural issues,and how to build positive work environments.
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650 7 $a Organizational theory & behaviour. $2 bicssc $3 809116
650 7 $a Ownership & organization of enterprises. $2 bicssc $3 809044
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650 0 $a Intergroup relations. $3 560506
700 1 $a Härtel, Charmine E. J., $d 1959- $3 809942
700 1 $a Ashkanasy, Neal M., $d 1945- $3 809940
700 1 $a Zerbe, W. J. $3 809941
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