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The customer rules : = the 14 indispensible, irrefutable, and indisputable qualities of the greatest companies in the world /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	The customer rules :/ C. Britt Beemer, Robert L. Shook.
Reminder of title:	the 14 indispensible, irrefutable, and indisputable qualities of the greatest companies in the world /
Author:	Beemer, C. Britt.
other author:	Shook, Robert L.,
Published:	New York :McGraw-Hill Professional, : c2009.,
Description:	xvii, 332 p. ;24 cm.;
Subject:	Customer relations. -
ISBN:	0071603654 (hbk.) :

The customer rules : = the 14 indispensible, irrefutable, and indisputable qualities of the greatest companies in the world /
Beemer, C. Britt.

The customer rules :the 14 indispensible, irrefutable, and indisputable qualities of the greatest companies in the world /C. Britt Beemer, Robert L. Shook. - New York :McGraw-Hill Professional,c2009. - xvii, 332 p. ;24 cm.

Includes bibliographical references (p. 303-322) and index.

ISBN: 0071603654 (hbk.) :NT644Subjects--Topical Terms:

560399
Customer relations.

LC Class. No.: HF5415.5 / .B4325 2009

Dewey Class. No.: 658.812 / B414

The customer rules : = the 14 indispensible, irrefutable, and indisputable qualities of the greatest companies in the world /
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020 $a 0071603654 (hbk.) : $c NT644
020 $a 9780071603652 (hbk.) : $c NT644
035 $a 15652050 27
040 $a UKM $c UKM
050 0 0 $a HF5415.5 $b .B4325 2009
082 0 4 $a 658.812 $b B414
100 1 $a Beemer, C. Britt. $3 838985
245 1 4 $a The customer rules : $b the 14 indispensible, irrefutable, and indisputable qualities of the greatest companies in the world / $c C. Britt Beemer, Robert L. Shook.
260 $a New York : $c c2009. $b McGraw-Hill Professional,
300 $a xvii, 332 p. ; $c 24 cm.
504 $a Includes bibliographical references (p. 303-322) and index.
650 0 $a Customer relations. $3 560399
700 1 $a Shook, Robert L., $d 1938- $3 838986