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High-tech, high-touch customer servi...

Solomon, Micah.

High-tech, high-touch customer service : = inspire timeless loyalty in the demanding new world of social commerce /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	High-tech, high-touch customer service :/ Micah Solomon.
其他題名:	inspire timeless loyalty in the demanding new world of social commerce /
作者:	Solomon, Micah.
出版者:	New York :American Management Association, : c2012.,
面頁冊數:	xiii, 194 p. ;24 cm.;
標題:	Customer loyalty. -
ISBN:	0814417906 (hbk.) :

High-tech, high-touch customer service : = inspire timeless loyalty in the demanding new world of social commerce /
Solomon, Micah.

High-tech, high-touch customer service :inspire timeless loyalty in the demanding new world of social commerce /Micah Solomon. - New York :American Management Association,c2012. - xiii, 194 p. ;24 cm.

Includes bibliographical references (p. 179-189) and index.

ISBN: 0814417906 (hbk.) :NT805.00Subjects--Topical Terms:

793216
Customer loyalty.

LC Class. No.: HF5415.5 / .S6219 2012

Dewey Class. No.: 658.8/12

High-tech, high-touch customer service : = inspire timeless loyalty in the demanding new world of social commerce /
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