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提升顧客服務品質準則之分析與探討—以餐飲業為例 = = An Inves...

許文齡

提升顧客服務品質準則之分析與探討—以餐飲業為例 = = An Investigation of Criteria to Improve Customer Service Quality—A Case Study of Food Service Industry /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	提升顧客服務品質準則之分析與探討—以餐飲業為例 =/ 許文齡撰.
Reminder of title:	An Investigation of Criteria to Improve Customer Service Quality—A Case Study of Food Service Industry /
remainder title:	An Investigation of Criteria to Improve Customer Service Quality—A Case Study of Food Service Industry.
Author:	許文齡
Published:	雲林縣 :國立虎尾科技大學 , : 民102.07.,
Description:	[9] ,76面 :圖 ; : 30公分.;
Notes:	指導教授：楊太宏.
Subject:	服務品質. -
Online resource:	http://cetd.lib.nfu.edu.tw/etdservice/view_metadata?etdun=U0028-0108201318101900

提升顧客服務品質準則之分析與探討—以餐飲業為例 = = An Investigation of Criteria to Improve Customer Service Quality—A Case Study of Food Service Industry /
許文齡

提升顧客服務品質準則之分析與探討—以餐飲業為例 =An Investigation of Criteria to Improve Customer Service Quality—A Case Study of Food Service Industry /An Investigation of Criteria to Improve Customer Service Quality—A Case Study of Food Service Industry.許文齡撰. - 初版. - 雲林縣 :國立虎尾科技大學 ,民102.07. - [9] ,76面 :圖 ;30公分.

指導教授：楊太宏.

含參考書目.Subjects--Topical Terms:

995705
服務品質.

提升顧客服務品質準則之分析與探討—以餐飲業為例 = = An Investigation of Criteria to Improve Customer Service Quality—A Case Study of Food Service Industry /
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