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Service science, management, and eng...

Xiong, Gang, (1969-.)

Service science, management, and engineering : = theory and applications /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Service science, management, and engineering :/ Gang Xiong ... [et al.].
其他題名:	theory and applications /
其他作者:	Xiong, Gang,
出版者:	Amsterdam :Zhejiang University Press, : 2012.,
面頁冊數:	xv, 382 p. :ill. ; : 25 cm.;
標題:	Service industries. -
ISBN:	9780123970374 (hbk.) :

Service science, management, and engineering : = theory and applications /
Service science, management, and engineering :theory and applications /Gang Xiong ... [et al.]. - Amsterdam :Zhejiang University Press,2012. - xv, 382 p. :ill. ;25 cm. - Intelligent systems series..

Includes bibliographical references and index.

The Intelligent Systems Series comprises titles that present state of the art knowledge and the latest advances in intelligent systems. Its scope includes theoretical studies, design methods, and real-world implementations and applications. Service Science, Management, and Engineering presents the latest issues and development in service science. Both theory and applications issues are covered in this book, which integrates a variety of disciplines, including engineering, management, and information systems. These topics are each related to service science from various perspectives, and the book is supported throughout by applications and case studies that showcase best practice and provide insight and guidelines to assist in building successful service systems. Presents the latest research on service science, management and engineering, from both theory and applications perspectives Includes coverage of applications in high- growth sectors, along with real-world frameworks and design techniques Applications and case studies showcase best practices and provide insights and guidelines to those building and managing service systems.

ISBN: 9780123970374 (hbk.) :NT3710Subjects--Topical Terms:

560401
Service industries.

LC Class. No.: TA174 / .S47 2012

Dewey Class. No.: 620/.0042

Service science, management, and engineering : = theory and applications /
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020 $a 0123970377 (hbk.)
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020 $a 0123973252 (electronic bk.)
035 $a (OCoLC)794489660
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245 0 0 $a Service science, management, and engineering : $b theory and applications / $c Gang Xiong ... [et al.].
260 $a Amsterdam : $c 2012. $b Zhejiang University Press, $b Elsevier/Academic Press :
300 $a xv, 382 p. : $b ill. ; $c 25 cm.
490 0 $a Intelligent systems series.
504 $a Includes bibliographical references and index.
520 $a The Intelligent Systems Series comprises titles that present state of the art knowledge and the latest advances in intelligent systems. Its scope includes theoretical studies, design methods, and real-world implementations and applications. Service Science, Management, and Engineering presents the latest issues and development in service science. Both theory and applications issues are covered in this book, which integrates a variety of disciplines, including engineering, management, and information systems. These topics are each related to service science from various perspectives, and the book is supported throughout by applications and case studies that showcase best practice and provide insight and guidelines to assist in building successful service systems. Presents the latest research on service science, management and engineering, from both theory and applications perspectives Includes coverage of applications in high- growth sectors, along with real-world frameworks and design techniques Applications and case studies showcase best practices and provide insights and guidelines to those building and managing service systems.
650 0 $a Service industries. $3 560401
650 0 $a Engineering services marketing. $3 562643
700 1 $a Xiong, Gang, $d 1969-. $3 930095