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Managing customer trust, satisfactio...
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Eid, Riyad.
Managing customer trust, satisfaction, and loyalty through information communication technologies
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Managing customer trust, satisfaction, and loyalty through information communication technologies/ Riyad Eid, editor.
其他作者:
Eid, Riyad.
出版者:
Hershey, Pa. :IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), : c2013.,
面頁冊數:
350 p. ;29 cm.;
標題:
Customer relations - Management -
電子資源:
http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-4666-3631-6
ISBN:
9781466636323 (ebook)
Managing customer trust, satisfaction, and loyalty through information communication technologies
Managing customer trust, satisfaction, and loyalty through information communication technologies
[electronic resource] /Riyad Eid, editor. - Hershey, Pa. :IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),c2013. - 350 p. ;29 cm.
Includes bibliographical references.
Mode of access: World Wide Web.
ISBN: 9781466636323 (ebook)Subjects--Topical Terms:
783893
Customer relations
--Management
LC Class. No.: HF5415.5 / .M158 2013e
Dewey Class. No.: 658.8/12
Managing customer trust, satisfaction, and loyalty through information communication technologies
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