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Emotionalizing organizations and organizing emotions

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Emotionalizing organizations and organizing emotions/ edited by Barbara Sieben and �Asa Wettergren.
other author:	Sieben, Barbara,
Published:	Basingstoke ;Palgrave Macmillan, : 2010.,
Description:	1 online resource (x, 295 p.)
Subject:	Organizational behavior - Social aspects. -
Online resource:	An electronic book accessible through the World Wide Web; click for information
ISBN:	9780230289895 (electronic bk.)

Emotionalizing organizations and organizing emotions
Emotionalizing organizations and organizing emotions[electronic resource] /edited by Barbara Sieben and �Asa Wettergren. - Basingstoke ;Palgrave Macmillan,2010. - 1 online resource (x, 295 p.)

Includes bibliographical references and index.

Emotionalizing Organizations and Organizing Emotions -- Our Research Agenda -- PART I: EMOTIONALIZING ORGANIZATIONS -- Emotion in Organizations -- A Critical Turn -- Beyond Scripts and Rules: Emotion, Fantasy and Care in Contemporary Service Work -- Organizational Conditions for Positive Emotions in the Workplace -- the Example of Professional Elderly Care -- Emotions in the Hiring Procedure: How 'gut feelings' Rationalize Personnel Selection Decisions -- Empowerment as Interactions that Generate Self-confidence -- an Emotion- Sociological Analysis of Organizational Empowerment -- Negative Acts and Bullying: Face-threatening Acts, Social Bonds and Social Place -- Organizations, Violations and their Silencing -- Emotions of Queuing: A Mirror of Immigrants' Social Condition -- PART II: ORGANIZING EMOTIONS -- Talking (and Silencing) Emotions: The Culture of Mobilization in the Italian Communist Party during the 1940s -- From Bureaucratic Agencies to Modern Service Providers: The Emotional Consequences of the Reformation of Labour Administration in Germany -- Learning by Listening: Emotional Reflexivity and Organizational Change in Childcare -- Emotional Neutrality as an Interactional Achievement: A Conversation Analysis of Primary Care Telenursing -- Organizational Regimes of Emotional Conduct.

Emotionalizing Organizations and Organizing Emotions delivers a strong contribution to the broadening field of research on emotions in organizations offering original pieces of work from the research front. With its trans-disciplinary and multiparadigmatic character, uniting scholars from organization and management research and sociology, it conveys deep insights into the multidimensional 'nature' of emotion and its appearance in organizations. The first part, Emotionalizing Organizations, highlights the role of emotions in organizational processes and structures, showing that feelings are instrumental to organizations and interwoven with work processes, for instance as an antecedent and a consequence of work in organizations. The second part, Organizing Emotions, details how organizational structures and processes contribute to the learning and control of emotion. It gives insights into specific emotional regimes and the application of emotion rules and resources, investigating how organizational structures and processes take effect on customers and employees, and how organizational members are urged into various emotional regimes.

ISBN: 9780230289895 (electronic bk.)

Source: 407617Palgrave Macmillanhttp://www.palgraveconnect.comSubjects--Topical Terms:

585891
Organizational behavior
--Social aspects.Index Terms--Genre/Form:

554714
Electronic books.

LC Class. No.: HD58.7 / .E4377 2010

Dewey Class. No.: 302.3/5

Emotionalizing organizations and organizing emotions
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245 0 0 $a Emotionalizing organizations and organizing emotions $h [electronic resource] / $c edited by Barbara Sieben and �Asa Wettergren.
260 $a Basingstoke ; $a New York : $b Palgrave Macmillan, $c 2010.
300 $a 1 online resource (x, 295 p.)
504 $a Includes bibliographical references and index.
505 0 $a Emotionalizing Organizations and Organizing Emotions -- Our Research Agenda -- PART I: EMOTIONALIZING ORGANIZATIONS -- Emotion in Organizations -- A Critical Turn -- Beyond Scripts and Rules: Emotion, Fantasy and Care in Contemporary Service Work -- Organizational Conditions for Positive Emotions in the Workplace -- the Example of Professional Elderly Care -- Emotions in the Hiring Procedure: How 'gut feelings' Rationalize Personnel Selection Decisions -- Empowerment as Interactions that Generate Self-confidence -- an Emotion- Sociological Analysis of Organizational Empowerment -- Negative Acts and Bullying: Face-threatening Acts, Social Bonds and Social Place -- Organizations, Violations and their Silencing -- Emotions of Queuing: A Mirror of Immigrants' Social Condition -- PART II: ORGANIZING EMOTIONS -- Talking (and Silencing) Emotions: The Culture of Mobilization in the Italian Communist Party during the 1940s -- From Bureaucratic Agencies to Modern Service Providers: The Emotional Consequences of the Reformation of Labour Administration in Germany -- Learning by Listening: Emotional Reflexivity and Organizational Change in Childcare -- Emotional Neutrality as an Interactional Achievement: A Conversation Analysis of Primary Care Telenursing -- Organizational Regimes of Emotional Conduct.
520 $a Emotionalizing Organizations and Organizing Emotions delivers a strong contribution to the broadening field of research on emotions in organizations offering original pieces of work from the research front. With its trans-disciplinary and multiparadigmatic character, uniting scholars from organization and management research and sociology, it conveys deep insights into the multidimensional 'nature' of emotion and its appearance in organizations. The first part, Emotionalizing Organizations, highlights the role of emotions in organizational processes and structures, showing that feelings are instrumental to organizations and interwoven with work processes, for instance as an antecedent and a consequence of work in organizations. The second part, Organizing Emotions, details how organizational structures and processes contribute to the learning and control of emotion. It gives insights into specific emotional regimes and the application of emotion rules and resources, investigating how organizational structures and processes take effect on customers and employees, and how organizational members are urged into various emotional regimes.
588 $a Description based on print version record.
650 0 $a Organizational behavior $x Social aspects. $3 585891
650 0 $a Emotions $x Social aspects. $3 556079
650 4 $a Emotions. $3 560966
650 4 $a Organizational behavior. $3 557544
650 4 $a Social aspects. $3 934356
655 4 $a Electronic books. $2 local $3 554714
700 1 $a Sieben, Barbara, $d 1965- $3 934935
700 1 $a Wettergren, �Asa. $3 934936
710 2 $a Palgrave Connect (Online service) $3 834339
856 4 0 $3 Palgrave Connect $u http://www.palgraveconnect.com/doifinder/10.1057/9780230289895 $z An electronic book accessible through the World Wide Web; click for information
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994 $a C0 $b TEF