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Harmony versus conflict in Asian business = managing in a turbulent era /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Harmony versus conflict in Asian business/ edited by Oliver H.M. Yau and Raymond P.M. Chow.
Reminder of title:	managing in a turbulent era /
other author:	Yau, Oliver H. M.
Published:	Basingstoke :Palgrave Macmillan, : 2007.,
Description:	1 online resource (xiii, 238 p.)
Subject:	Organizational behavior - China. -
Subject:	China -
Online resource:	An electronic book accessible through the World Wide Web; click for information
ISBN:	9780230590441

Harmony versus conflict in Asian business = managing in a turbulent era /
Harmony versus conflict in Asian businessmanaging in a turbulent era /[electronic resource] :edited by Oliver H.M. Yau and Raymond P.M. Chow. - Basingstoke :Palgrave Macmillan,2007. - 1 online resource (xiii, 238 p.) - Palgrave Macmillan Asian business series. - Palgrave Macmillan Asian business series..

Includes bibliographical references and index.

Introduction / O. Yau & R. Chow -- PART I: THE HARMONY PERSPECTIVE -- In Search of Harmony / R. Chow & O. Yau -- Economic Reform and its Gendered Impacts in China Today / S. Moore & J. Jie Wen -- The Road to the Kyoto Protocol: A Harmonious Case of Euro-Chinese Corporate Environmental Behaviour / L. Croft & S. Makino -- The Role of Trust in Knowledge Management / L. Leung & K.F. Lau -- Trust One's Alliance Partner? Maybe -- Maybe Not! Preliminary Results of Recent Research in China / J. Kidd & X. Li -- Global Corporate Cultures: Issues of Shared Goals, Communication and Trust -- Empirical Evidence from the Japanese, German and American Units of a Multinational Company / P. Yeow & W. Dorow -- An Empirical Study on Trust, Commitment, Relationship Quality, and Behavioral Consequences for International Tourist Hotels in Taiwan / C. Su & C. Wang -- PART II: THE CONFLICT PERSPECTIVE -- The Moderating Effects of Situation Factors on the Relationship between Chinese Cultural Values and Consumers' Complaint Behavior in the Restaurant Setting / S. Cheng & O. Yau -- Buyers of Pirated VCD/DVDs in Hong Kong: Their Profile and Perceptions / W. Cheung & G. Prendergast -- The Competitive Potential of Asian Business Groups: A Comparative Analysis of Kigyo Shudan and Chaebol / M. Hemmert -- SARS versus Asian Financial Crisis / O. Yau, W. Leung, F. Cheung & C. Chow.

A timely evaluation of how a harmonious business environment can be created and managed successfully in an increasingly turbulent business environment. Part one of this book examines how Asian firms endeavour to harmonise their business environment. It considers the concept of harmony and its impact on joint venture performance and the benefit of harmonious interactions between Chinese and foreign firms. The role of trust is explored in terms of knowledge generation and dissemination and how trust is likely to shift over time in international joint alliances. The book reviews how harmonizing processes such as trust-building, communication, leadership, shared goals and commitment differ within the context of the cultural framework of global companies. Part two focuses on conflict in Asian Business including the relationship between Chinese cultural values and consumers' complaint behaviour. The serious issue of pirated products is considered with a review of the profile and perceptions of buyers of such products. It also looks at the various effects of economic and health crises on marketing activities. This book provides a new framework with which to analyze the competitive potential of business groups in Asia.

ISBN: 9780230590441

Standard No.: 10.1057/9780230590441doi

Source: 322525Palgrave Macmillanhttp://www.palgraveconnect.comSubjects--Topical Terms:

585618
Organizational behavior
--China.Subjects--Geographical Terms:

714969
China
Index Terms--Genre/Form:

554714
Electronic books.

LC Class. No.: HD58.7 / .H37 2007eb

Dewey Class. No.: 658.00951

Harmony versus conflict in Asian business = managing in a turbulent era /
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300 $a 1 online resource (xiii, 238 p.)
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505 0 $a Introduction / O. Yau & R. Chow -- PART I: THE HARMONY PERSPECTIVE -- In Search of Harmony / R. Chow & O. Yau -- Economic Reform and its Gendered Impacts in China Today / S. Moore & J. Jie Wen -- The Road to the Kyoto Protocol: A Harmonious Case of Euro-Chinese Corporate Environmental Behaviour / L. Croft & S. Makino -- The Role of Trust in Knowledge Management / L. Leung & K.F. Lau -- Trust One's Alliance Partner? Maybe -- Maybe Not! Preliminary Results of Recent Research in China / J. Kidd & X. Li -- Global Corporate Cultures: Issues of Shared Goals, Communication and Trust -- Empirical Evidence from the Japanese, German and American Units of a Multinational Company / P. Yeow & W. Dorow -- An Empirical Study on Trust, Commitment, Relationship Quality, and Behavioral Consequences for International Tourist Hotels in Taiwan / C. Su & C. Wang -- PART II: THE CONFLICT PERSPECTIVE -- The Moderating Effects of Situation Factors on the Relationship between Chinese Cultural Values and Consumers' Complaint Behavior in the Restaurant Setting / S. Cheng & O. Yau -- Buyers of Pirated VCD/DVDs in Hong Kong: Their Profile and Perceptions / W. Cheung & G. Prendergast -- The Competitive Potential of Asian Business Groups: A Comparative Analysis of Kigyo Shudan and Chaebol / M. Hemmert -- SARS versus Asian Financial Crisis / O. Yau, W. Leung, F. Cheung & C. Chow.
520 $a A timely evaluation of how a harmonious business environment can be created and managed successfully in an increasingly turbulent business environment. Part one of this book examines how Asian firms endeavour to harmonise their business environment. It considers the concept of harmony and its impact on joint venture performance and the benefit of harmonious interactions between Chinese and foreign firms. The role of trust is explored in terms of knowledge generation and dissemination and how trust is likely to shift over time in international joint alliances. The book reviews how harmonizing processes such as trust-building, communication, leadership, shared goals and commitment differ within the context of the cultural framework of global companies. Part two focuses on conflict in Asian Business including the relationship between Chinese cultural values and consumers' complaint behaviour. The serious issue of pirated products is considered with a review of the profile and perceptions of buyers of such products. It also looks at the various effects of economic and health crises on marketing activities. This book provides a new framework with which to analyze the competitive potential of business groups in Asia.
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