國立虎尾科技大學 |

Language: English

Login

Back

Switch To: Labeled | MARC Mode | ISBD

Customer-centric project management /

~

Peplow, Phil.

Customer-centric project management /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Customer-centric project management // Elizabeth Harrin and Phil Peplow.
Author:	Harrin, Elizabeth.
other author:	Peplow, Phil.
Published:	Farnham :Gower, : c2012.,
Description:	xiv, 115 p. :ill. ; : 24 cm.;
Subject:	Project management. -
ISBN:	9781409443124 (pbk.) :

Customer-centric project management /
Harrin, Elizabeth.

Customer-centric project management /Elizabeth Harrin and Phil Peplow. - Farnham :Gower,c2012. - xiv, 115 p. :ill. ;24 cm. - Advances in project management.

Includes bibliographical references (p. [103]-105) and index.

Introducing a customer-centric process -- Why customers count -- Why collaborative project management is not enough -- Measuring project performance -- Customer centricity in practice: a case study -- Customer centricity in a project environment -- Refining your customer-centric approach -- Implementing exceed -- Moving forward with customer-centric project management.

ISBN: 9781409443124 (pbk.) :NT1360

LCCN: 2012018935Subjects--Topical Terms:

558297
Project management.

LC Class. No.: HD69.P75 / H359 2012

Dewey Class. No.: 658.4/04

Customer-centric project management /
LDR:01072cam a2200229 a 4500 001 786364
005 20140906162815.0
008 141007s2012 enka 001 0 eng
010 $a 2012018935
020 $a 9781409443124 (pbk.) : $c NT1360
020 $a 9781409443131 (ebk.)
035 $a 00040744
040 $a DLC $c DLC $d DLC $d NFU
041 0 # $a eng
042 $a pcc
050 0 0 $a HD69.P75 $b H359 2012
082 0 0 $2 23 $a 658.4/04
100 1 $a Harrin, Elizabeth. $3 981902
245 1 0 $a Customer-centric project management / $c Elizabeth Harrin and Phil Peplow.
260 # $a Farnham : $c c2012. $b Gower,
300 $a xiv, 115 p. : $b ill. ; $c 24 cm.
490 0 $a Advances in project management
504 $a Includes bibliographical references (p. [103]-105) and index.
505 0 # $a Introducing a customer-centric process -- Why customers count -- Why collaborative project management is not enough -- Measuring project performance -- Customer centricity in practice: a case study -- Customer centricity in a project environment -- Refining your customer-centric approach -- Implementing exceed -- Moving forward with customer-centric project management.
650 # 0 $a Project management. $3 558297
650 # 0 $a Customer relations. $3 560399
700 1 # $a Peplow, Phil. $3 981903

based on 0 review(s)

Items

1 records • Pages 1 •
1

Inventory Number

No. of reservations

E040744

圖書館3F 書庫

一般圖書(BOOK)

一般圖書

658.404 H299 2012

一般使用(Normal)

On shelf

0

1 records • Pages 1 •
1

Reviews

Add a review and share your thoughts with other readers

Export

pickup library

Change password

Login