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Managing IT outsourcing performance
~
Solli-Saether, Hans.
Managing IT outsourcing performance
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Managing IT outsourcing performance/ Hans Solli-Saether, Petter Gottschalk.
Author:
Solli-Saether, Hans.
other author:
Gottschalk, Petter,
Published:
Hershey, Pa. :IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), : c2010.,
Description:
1 online resource (xii, 256 p.) :ill. :
Subject:
Information technology - Management. -
Online resource:
http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-60566-796-6
ISBN:
9781605667973 (ebook)
Managing IT outsourcing performance
Solli-Saether, Hans.
Managing IT outsourcing performance
[electronic resource] /Hans Solli-Saether, Petter Gottschalk. - Hershey, Pa. :IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),c2010. - 1 online resource (xii, 256 p.) :ill.
Includes bibliographical references and index.
1. Outsourcing opportunities -- 2. Theoretical foundations -- 3. Critical success factors -- 4. Value configurations -- 5. Maturity in outsourcing relationships -- 6. Costs, benefits, and risks -- 7. Knowledge transfer -- 8. Outsourcing performance -- 9. Outsourcing governance -- 10. Case study research -- 11. Conclusion -- 12. Dynamics of outsourcing relationships -- 13. The role of the CIO.
Restricted to subscribers or individual electronic text purchasers.
"This book provides a collection of methodologies and tools that can be used in managing relationships and performance of IT outsourcing"--Provided by publisher.
Mode of access: World Wide Web.
ISBN: 9781605667973 (ebook)
LCCN: 2009010756Subjects--Topical Terms:
559272
Information technology
--Management.
LC Class. No.: HD30.2 / .M3642 2010e
Dewey Class. No.: 004.068/4
Managing IT outsourcing performance
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Managing IT outsourcing performance
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Hans Solli-Saether, Petter Gottschalk.
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IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA),
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1 online resource (xii, 256 p.) :
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ill.
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Includes bibliographical references and index.
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1. Outsourcing opportunities -- 2. Theoretical foundations -- 3. Critical success factors -- 4. Value configurations -- 5. Maturity in outsourcing relationships -- 6. Costs, benefits, and risks -- 7. Knowledge transfer -- 8. Outsourcing performance -- 9. Outsourcing governance -- 10. Case study research -- 11. Conclusion -- 12. Dynamics of outsourcing relationships -- 13. The role of the CIO.
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"This book provides a collection of methodologies and tools that can be used in managing relationships and performance of IT outsourcing"--Provided by publisher.
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Mode of access: World Wide Web.
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Chapter PDFs via platform:
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http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-60566-796-6
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