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Customer care = a training manual fo...
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McCarthy, Michael D.
Customer care = a training manual for library staff /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Customer care/ Pat Gannon-Leary and Michael D. McCarthy.
其他題名:
a training manual for library staff /
作者:
Gannon-Leary, Pat.
其他作者:
McCarthy, Michael D.
出版者:
Oxford, UK :Chandos Pub., : 2010.,
面頁冊數:
xix, 242 p. :ill. ; : 24 cm.;
標題:
Public services (Libraries) -
電子資源:
click for full text (2015 TAEBDC PDA eBooks Trial, Trial Period: 2015.6.3-2015.12.31)
ISBN:
9781843345701 (electronic bk.)
Customer care = a training manual for library staff /
Gannon-Leary, Pat.
Customer care
a training manual for library staff /[electronic resource] :Pat Gannon-Leary and Michael D. McCarthy. - Oxford, UK :Chandos Pub.,2010. - xix, 242 p. :ill. ;24 cm. - Chandos information professional series. - Chandos information professional series..
Includes bibliographical references and index.
ISBN: 9781843345701 (electronic bk.)Subjects--Topical Terms:
814185
Public services (Libraries)
LC Class. No.: Q172.5.S34 / .V56 2010
Dewey Class. No.: 501
Customer care = a training manual for library staff /
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