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Practical manual of quality function deployment

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Practical manual of quality function deployment/ by Davide Maritan.
作者:	Maritan, Davide.
出版者:	Cham :Springer International Publishing : : 2015.,
面頁冊數:	xiii, 190 p. :ill., digital ; : 24 cm.;
Contained By:	Springer eBooks
標題:	Quality function deployment - Handbooks, manuals, etc. -
電子資源:	http://dx.doi.org/10.1007/978-3-319-08521-0
ISBN:	9783319085210 (electronic bk.)

Practical manual of quality function deployment
Maritan, Davide.

Practical manual of quality function deployment[electronic resource] /by Davide Maritan. - Cham :Springer International Publishing :2015. - xiii, 190 p. :ill., digital ;24 cm.

1 Quality Function Deployment (QFD): Definitions, History and Models -- 2 Strategic Matrices and Customer Analysis -- 3 QFD from Product Characteristics to Pre-production -- 4 Fuzzy QFD -- 5 QFD Case Histories.

This book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step, encompassing strategic planning, customer surveys, product and service characteristics, mechanisms, parts and cost deployment, technologies, process phases and faults analysis. The model, as presented with practical suggestions, can be used in firms with low resources and/or need for speed. In addition, a chapter is dedicated to the most common "fuzzy" algorithms, explained for professionals and the book closes by describing in detail some QFD case studies. This book will be of interest to all who wish to use QFD to respond to and satisfy customer requirements effectively.

ISBN: 9783319085210 (electronic bk.)

Standard No.: 10.1007/978-3-319-08521-0doiSubjects--Topical Terms:

1062625
Quality function deployment
--Handbooks, manuals, etc.

LC Class. No.: TS156

Dewey Class. No.: 658.562

Practical manual of quality function deployment
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520 $a This book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step, encompassing strategic planning, customer surveys, product and service characteristics, mechanisms, parts and cost deployment, technologies, process phases and faults analysis. The model, as presented with practical suggestions, can be used in firms with low resources and/or need for speed. In addition, a chapter is dedicated to the most common "fuzzy" algorithms, explained for professionals and the book closes by describing in detail some QFD case studies. This book will be of interest to all who wish to use QFD to respond to and satisfy customer requirements effectively.
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