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An intelligent customer complaint ma...

Faed, Alireza.

An intelligent customer complaint management system with application to the transport and logistics industry

Record Type:	Language materials, printed : Monograph/item
Title/Author:	An intelligent customer complaint management system with application to the transport and logistics industry/ by Alireza Faed.
Author:	Faed, Alireza.
Published:	Heidelberg :Springer International Publishing : : 2013.,
Description:	xxii, 349 p. :ill., digital ; : 24 cm.;
Contained By:	Springer eBooks
Subject:	Consumer complaints - Data processing. -
Online resource:	http://dx.doi.org/10.1007/978-3-319-00324-5
ISBN:	9783319003245 (electronic bk.)

An intelligent customer complaint management system with application to the transport and logistics industry
Faed, Alireza.

An intelligent customer complaint management system with application to the transport and logistics industry[electronic resource] /by Alireza Faed. - Heidelberg :Springer International Publishing :2013. - xxii, 349 p. :ill., digital ;24 cm. - Springer theses, recognizing outstanding Ph.D. research,2190-5053. - Springer theses, recognizing outstanding Ph.D. research..

ISBN: 9783319003245 (electronic bk.)Subjects--Topical Terms:

1077121
Consumer complaints
--Data processing.

LC Class. No.: HF5415.5 / .F34 2013

Dewey Class. No.: 658.812

An intelligent customer complaint management system with application to the transport and logistics industry
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020 $a 9783319003245 (electronic bk.)
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245 1 3 $a An intelligent customer complaint management system with application to the transport and logistics industry $h [electronic resource] / $c by Alireza Faed.
260 $a Heidelberg : $c 2013. $b Springer International Publishing : $b Imprint: Springer,
300 $a xxii, 349 p. : $b ill., digital ; $c 24 cm.
490 1 $a Springer theses, recognizing outstanding Ph.D. research, $x 2190-5053
650 0 $a Consumer complaints $x Data processing. $3 1077121
650 0 $a Management information systems. $3 561123
650 1 4 $a Engineering. $3 561152
650 2 4 $a Computational Intelligence. $3 768837
650 2 4 $a Engineering Economics, Organization, Logistics, Marketing. $3 669171
650 2 4 $a Business Information Systems. $3 669204
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950 $a Engineering (Springer-11647)

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