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An intelligent customer complaint ma...

Faed, Alireza.

An intelligent customer complaint management system with application to the transport and logistics industry

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	An intelligent customer complaint management system with application to the transport and logistics industry/ by Alireza Faed.
作者:	Faed, Alireza.
出版者:	Heidelberg :Springer International Publishing : : 2013.,
面頁冊數:	xxii, 349 p. :ill., digital ; : 24 cm.;
Contained By:	Springer eBooks
標題:	Consumer complaints - Data processing. -
電子資源:	http://dx.doi.org/10.1007/978-3-319-00324-5
ISBN:	9783319003245 (electronic bk.)

An intelligent customer complaint management system with application to the transport and logistics industry
Faed, Alireza.

An intelligent customer complaint management system with application to the transport and logistics industry[electronic resource] /by Alireza Faed. - Heidelberg :Springer International Publishing :2013. - xxii, 349 p. :ill., digital ;24 cm. - Springer theses, recognizing outstanding Ph.D. research,2190-5053. - Springer theses, recognizing outstanding Ph.D. research..

ISBN: 9783319003245 (electronic bk.)Subjects--Topical Terms:

1077121
Consumer complaints
--Data processing.

LC Class. No.: HF5415.5 / .F34 2013

Dewey Class. No.: 658.812

An intelligent customer complaint management system with application to the transport and logistics industry
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