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Yes! on demand = how to create winni...
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Middleton, Kathy L.
Yes! on demand = how to create winning, customized library service /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Yes! on demand/ Kathy L. Middleton.
其他題名:
how to create winning, customized library service /
作者:
Middleton, Kathy L.
出版者:
Santa Barbara, Calif. :Libraries Unlimited, an imprint of ABC-CLIO, LLC, : 2017.,
面頁冊數:
1 online resource (xvii, 123 p.)
標題:
Libraries - Customer services. -
電子資源:
http://ebooks.abc-clio.com/?isbn=9781440848544
ISBN:
9781440848544 (e-book)
Yes! on demand = how to create winning, customized library service /
Middleton, Kathy L.
Yes! on demand
how to create winning, customized library service /[electronic resource] :Kathy L. Middleton. - Santa Barbara, Calif. :Libraries Unlimited, an imprint of ABC-CLIO, LLC,2017. - 1 online resource (xvii, 123 p.)
Includes bibliographical references and index.
Heroes on the front line -- Shift in thinking required -- Yes! on demand -- Business yes! models -- Eliminate no -- Personalize service -- Break and fix rules.
ISBN: 9781440848544 (e-book)Subjects--Topical Terms:
1029141
Libraries
--Customer services.
LC Class. No.: Z711 / .M53 2017
Dewey Class. No.: 025.5
Yes! on demand = how to create winning, customized library service /
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http://ebooks.abc-clio.com/?isbn=9781440848544
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