國立虎尾科技大學 |

Managing and resolving workplace conflict

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Managing and resolving workplace conflict/ edited by David B. Lipsky, Ariel C. Avgar, J. Ryan Lamare.
other author:	Lipsky, David B.,
Published:	Bingley :Emerald Group Publishing, : 2016.,
Description:	1 online resource (xxxi, 246 p.)
Subject:	Conflict management. -
Online resource:	http://www.emeraldinsight.com/doi/book/10.1108/S0742-6186201622
ISBN:	9781786350596 (electronic bk.)

Managing and resolving workplace conflict
Managing and resolving workplace conflict[electronic resource] /edited by David B. Lipsky, Ariel C. Avgar, J. Ryan Lamare. - 1st ed. - Bingley :Emerald Group Publishing,2016. - 1 online resource (xxxi, 246 p.) - Advances in industrial and labor relations,v. 220742-6186 ;. - Advances in industrial and labor relations ;v. 10..

Includes bibliographical references.

Introduction: new research on managing and resolving workplace conflict: setting the stage / David Lipsky, Ariel Avgar, J. Ryan Lamare -- Conflict and employment relations in the individual rights era / Alexander Colvin -- Resolving workplace conflicts through litigation: evidence, analysis, and implications / David Lewin -- Remedy-seeking responses to discrimination: does management-employee similarity matter? / Cynthia L. Gramm, John Schnell -- Employment lawyers and mandatory arbitration: facilitating or forestalling access to justice? / Mark Gough -- Beyond repeat players: experience and employment arbitration outcomes in the securities industry / J. Ryan Lamare -- Networked dispute resolution: the national implementation body in Irish industrial relations / William Roche, Colman Higgins -- Toward a system of conflict management? cultural change and resistance in a healthcare organization / Paul Latreille, Richard Saundry -- Treating conflict: the adoption of a conflict management system in a hospital setting / Ariel Avgar.

In recent years many employers in the U.S., Great Britain, Ireland, and elsewhere, often in partnership with their unions, have turned to new approaches to managing and resolving workplace disputes. In the U.S. this movement is often called "alternative dispute resolution" (ADR), an approach that involves the use of mediation, arbitration, and other third-party dispute resolution techniques, rather than litigation, to resolve workplace disputes. Some employers have established so-called "conflict management systems," a pro-active, strategic approach to handling workplace conflict. This volume contains chapters by some of the worlds leading scholars of workplace dispute resolution and conflict management as well as chapters by emerging younger scholars in these fields. The chapters present original research that combines cutting-edge thinking about the theoretical dimensions of ADR and conflict management along with rigorous empirical analyses of real-life data.

ISBN: 9781786350596 (electronic bk.)Subjects--Topical Terms:

563175
Conflict management.

LC Class. No.: HD42 / .M36 2016

Dewey Class. No.: 658.4053

Managing and resolving workplace conflict
LDR:02951nam a2200277Ia 4500 001 881334
003 UtOrBLW
005 20160927103930.0
006 m o d
007 cr un|||||||||
008 180214s2016 enk ob 000 0 eng d
020 $a 9781786350596 (electronic bk.)
020 $z 9781786350602
035 $a ovld001900327
040 $a UtOrBLW
050 4 $a HD42 $b .M36 2016
082 0 4 $a 658.4053 $2 23
245 0 0 $a Managing and resolving workplace conflict $h [electronic resource] / $c edited by David B. Lipsky, Ariel C. Avgar, J. Ryan Lamare.
250 $a 1st ed.
260 $a Bingley : $b Emerald Group Publishing, $c 2016.
300 $a 1 online resource (xxxi, 246 p.)
490 1 $a Advances in industrial and labor relations, $x 0742-6186 ; $v v. 22
504 $a Includes bibliographical references.
505 0 $a Introduction: new research on managing and resolving workplace conflict: setting the stage / David Lipsky, Ariel Avgar, J. Ryan Lamare -- Conflict and employment relations in the individual rights era / Alexander Colvin -- Resolving workplace conflicts through litigation: evidence, analysis, and implications / David Lewin -- Remedy-seeking responses to discrimination: does management-employee similarity matter? / Cynthia L. Gramm, John Schnell -- Employment lawyers and mandatory arbitration: facilitating or forestalling access to justice? / Mark Gough -- Beyond repeat players: experience and employment arbitration outcomes in the securities industry / J. Ryan Lamare -- Networked dispute resolution: the national implementation body in Irish industrial relations / William Roche, Colman Higgins -- Toward a system of conflict management? cultural change and resistance in a healthcare organization / Paul Latreille, Richard Saundry -- Treating conflict: the adoption of a conflict management system in a hospital setting / Ariel Avgar.
520 $a In recent years many employers in the U.S., Great Britain, Ireland, and elsewhere, often in partnership with their unions, have turned to new approaches to managing and resolving workplace disputes. In the U.S. this movement is often called "alternative dispute resolution" (ADR), an approach that involves the use of mediation, arbitration, and other third-party dispute resolution techniques, rather than litigation, to resolve workplace disputes. Some employers have established so-called "conflict management systems," a pro-active, strategic approach to handling workplace conflict. This volume contains chapters by some of the worlds leading scholars of workplace dispute resolution and conflict management as well as chapters by emerging younger scholars in these fields. The chapters present original research that combines cutting-edge thinking about the theoretical dimensions of ADR and conflict management along with rigorous empirical analyses of real-life data.
588 $a Description based on print version record.
650 0 $a Conflict management. $3 563175
700 1 $a Lipsky, David B., $d 1939- $3 1133767
700 1 $a Avgar, Ariel C. $3 1133768
700 1 $a Lamare, J. Ryan. $3 1133769
830 0 $a Advances in industrial and labor relations ; $v v. 10. $3 809264
856 4 0 $u http://www.emeraldinsight.com/doi/book/10.1108/S0742-6186201622