The experience = the 5 principles of...
Church, Brian T.

 

  • The experience = the 5 principles of Disney service and relationship excellence /
  • 紀錄類型: 書目-語言資料,印刷品 : Monograph/item
    正題名/作者: The experience/ Bruce Loeffler and Brian T. Church.
    其他題名: the 5 principles of Disney service and relationship excellence /
    其他題名: Five principles of Disney service and relationship excellence
    作者: Loeffler, Bruce.
    其他作者: Church, Brian T.
    出版者: Hoboken, NJ :John Wiley and Sons, : c2015.,
    面頁冊數: 1 online resource :ill. :
    附註: Includes index.
    標題: Customer services. -
    電子資源: http://onlinelibrary.wiley.com/book/10.1002/9781119153795
    ISBN: 9781119153795 (electronic bk.)
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