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Development of Tools for the Analysis of Messages in Controlled Social Network Environments.

Record Type:	Language materials, manuscript : Monograph/item
Title/Author:	Development of Tools for the Analysis of Messages in Controlled Social Network Environments./
Author:	Garrard, William C.
Description:	1 online resource (161 pages)
Notes:	Source: Dissertation Abstracts International, Volume: 79-01(E), Section: A.
Contained By:	Dissertation Abstracts International79-01A(E).
Subject:	Information science. -
Online resource:	click for full text (PQDT)
ISBN:	9780355190762

Development of Tools for the Analysis of Messages in Controlled Social Network Environments.
Garrard, William C.

Development of Tools for the Analysis of Messages in Controlled Social Network Environments. - 1 online resource (161 pages)

Source: Dissertation Abstracts International, Volume: 79-01(E), Section: A.

Thesis (Ph.D.)

Includes bibliographical references

There is sometimes more demand for the attention of healthcare providers than there is supply to go around. This study evaluates a way to make expert mental health social workers more efficient at the task of moderating controlled access social network discussion boards. Sometimes, moderators need to make authoritative posts on these boards known as interventions. These are useful when needed but unnecessary interventions may degrade the benefits of organic discussion. For this study an automated decision aiding system (ADAS) tool was developed which provided the automated analysis and visualization of messages and message sentiment. This tool was designed as a means to make the expert moderators more efficient so more individuals could utilize a discussion board without proportional increase in expert moderators and the associated expense. This study determined that the custom designed automated decisionaiding system had no significant effect on participants determining if messages from such a discussion board are deserving of an intervention response for the measures of accuracy, elapsed time, or judgement confidence. The abstraction of context provided by the ADAS in this study is suspected to explain the lack of significant results, and future work would focus on identifying the level of context supply humans would require for the ADAS to have an effect.

Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2018

Mode of access: World Wide Web

ISBN: 9780355190762Subjects--Topical Terms:

561178
Information science.
Index Terms--Genre/Form:

554714
Electronic books.

Development of Tools for the Analysis of Messages in Controlled Social Network Environments.
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500 $a Source: Dissertation Abstracts International, Volume: 79-01(E), Section: A.
500 $a Adviser: Michael Spring.
502 $a Thesis (Ph.D.) $c University of Pittsburgh $d 2017.
504 $a Includes bibliographical references
520 $a There is sometimes more demand for the attention of healthcare providers than there is supply to go around. This study evaluates a way to make expert mental health social workers more efficient at the task of moderating controlled access social network discussion boards. Sometimes, moderators need to make authoritative posts on these boards known as interventions. These are useful when needed but unnecessary interventions may degrade the benefits of organic discussion. For this study an automated decision aiding system (ADAS) tool was developed which provided the automated analysis and visualization of messages and message sentiment. This tool was designed as a means to make the expert moderators more efficient so more individuals could utilize a discussion board without proportional increase in expert moderators and the associated expense. This study determined that the custom designed automated decisionaiding system had no significant effect on participants determining if messages from such a discussion board are deserving of an intervention response for the measures of accuracy, elapsed time, or judgement confidence. The abstraction of context provided by the ADAS in this study is suspected to explain the lack of significant results, and future work would focus on identifying the level of context supply humans would require for the ADAS to have an effect.
533 $a Electronic reproduction. $b Ann Arbor, Mich. : $c ProQuest, $d 2018
538 $a Mode of access: World Wide Web
650 4 $a Information science. $3 561178
655 7 $a Electronic books. $2 local $3 554714
690 $a 0723
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