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Status, Power, and Apologies : = How Status and Power Shape the Willingness to Apologize and the Perception of Victims.

紀錄類型:	書目-語言資料,手稿 : Monograph/item
正題名/作者:	Status, Power, and Apologies :/
其他題名:	How Status and Power Shape the Willingness to Apologize and the Perception of Victims.
作者:	Lipani, Louis.
面頁冊數:	1 online resource (132 pages)
附註:	Source: Dissertation Abstracts International, Volume: 79-04(E), Section: A.
Contained By:	Dissertation Abstracts International79-04A(E).
標題:	Organizational behavior. -
電子資源:	click for full text (PQDT)
ISBN:	9780355564341

Status, Power, and Apologies : = How Status and Power Shape the Willingness to Apologize and the Perception of Victims.
Lipani, Louis.

Status, Power, and Apologies :How Status and Power Shape the Willingness to Apologize and the Perception of Victims. - 1 online resource (132 pages)

Source: Dissertation Abstracts International, Volume: 79-04(E), Section: A.

Thesis (Ph.D.)

Includes bibliographical references

Apologies are interpersonal tools that individuals employ to repair damaged relationships. Management scholars have largely ignored the role that power and status play in the apology process. Across three studies I experimentally manipulate power and status and examine the apology process via a workplace scenario. In Study 1 I propose that power and status have different implications with respect to one's willingness to apologize. I orthogonally manipulate power and status and examine their effect on people's willingness to apologize. I find that status, but not power, impacts one's willingness to apologize. In Study 2 I posit and find that apologies improve victims' perceptions of power and status-holders' warmth, with no diminution of their dominance, thereby enhancing their influence. In Study 3 I demonstrate that instrumentality perceptions mediate the relationship between status and willingness to apologize. I discuss theoretical and practical implications for the power, status, and apology domains.

Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2018

Mode of access: World Wide Web

ISBN: 9780355564341Subjects--Topical Terms:

557544
Organizational behavior.
Index Terms--Genre/Form:

554714
Electronic books.

Status, Power, and Apologies : = How Status and Power Shape the Willingness to Apologize and the Perception of Victims.
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504 $a Includes bibliographical references
520 $a Apologies are interpersonal tools that individuals employ to repair damaged relationships. Management scholars have largely ignored the role that power and status play in the apology process. Across three studies I experimentally manipulate power and status and examine the apology process via a workplace scenario. In Study 1 I propose that power and status have different implications with respect to one's willingness to apologize. I orthogonally manipulate power and status and examine their effect on people's willingness to apologize. I find that status, but not power, impacts one's willingness to apologize. In Study 2 I posit and find that apologies improve victims' perceptions of power and status-holders' warmth, with no diminution of their dominance, thereby enhancing their influence. In Study 3 I demonstrate that instrumentality perceptions mediate the relationship between status and willingness to apologize. I discuss theoretical and practical implications for the power, status, and apology domains.
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