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A human-centered approach to improvi...

ProQuest Information and Learning Co.

A human-centered approach to improving the user experience of software updates.

Record Type:	Language materials, manuscript : Monograph/item
Title/Author:	A human-centered approach to improving the user experience of software updates./
Author:	Mathur, Arunesh.
Description:	1 online resource (111 pages)
Notes:	Source: Masters Abstracts International, Volume: 56-01.
Subject:	Information science. -
Online resource:	click for full text (PQDT)
ISBN:	9781369159509

A human-centered approach to improving the user experience of software updates.
Mathur, Arunesh.

A human-centered approach to improving the user experience of software updates. - 1 online resource (111 pages)

Source: Masters Abstracts International, Volume: 56-01.

Thesis (M.S.)--University of Maryland, College Park, 2016.

Includes bibliographical references

Software updates are critical to the security of software systems and devices. Yet users often do not install them in a timely manner, leaving their devices open to security exploits. This research explored a re-design of automatic software updates on desktop and mobile devices to improve the uptake of updates through three studies. First using interviews, we studied users' updating patterns and behaviors on desktop machines in a formative study. Second, we distilled these findings into the design of a low-fi prototype for desktops, and evaluated its efficacy for automating updates by means of a think-aloud study. Third, we investigated individual differences in update automation on Android devices using a large scale survey, and interviews. In this thesis, I present the findings of all three studies and provide evidence for how automatic updates can be better appropriated to fit users on both desktops and mobile devices. Additionally, I provide user interface design suggestions for software updates and outline recommendations for future work to improve the user experience of software updates.

Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2018

Mode of access: World Wide Web

ISBN: 9781369159509Subjects--Topical Terms:

561178
Information science.
Index Terms--Genre/Form:

554714
Electronic books.

A human-centered approach to improving the user experience of software updates.
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245 1 2 $a A human-centered approach to improving the user experience of software updates.
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300 $a 1 online resource (111 pages)
336 $a text $b txt $2 rdacontent
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500 $a Source: Masters Abstracts International, Volume: 56-01.
500 $a Adviser: Marshini Chetty.
502 $a Thesis (M.S.)--University of Maryland, College Park, 2016.
504 $a Includes bibliographical references
520 $a Software updates are critical to the security of software systems and devices. Yet users often do not install them in a timely manner, leaving their devices open to security exploits. This research explored a re-design of automatic software updates on desktop and mobile devices to improve the uptake of updates through three studies. First using interviews, we studied users' updating patterns and behaviors on desktop machines in a formative study. Second, we distilled these findings into the design of a low-fi prototype for desktops, and evaluated its efficacy for automating updates by means of a think-aloud study. Third, we investigated individual differences in update automation on Android devices using a large scale survey, and interviews. In this thesis, I present the findings of all three studies and provide evidence for how automatic updates can be better appropriated to fit users on both desktops and mobile devices. Additionally, I provide user interface design suggestions for software updates and outline recommendations for future work to improve the user experience of software updates.
533 $a Electronic reproduction. $b Ann Arbor, Mich. : $c ProQuest, $d 2018
538 $a Mode of access: World Wide Web
650 4 $a Information science. $3 561178
655 7 $a Electronic books. $2 local $3 554714
690 $a 0723
710 2 $a ProQuest Information and Learning Co. $3 1178819
710 2 $a University of Maryland, College Park. $b Library & Information Services. $3 1185305
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=10161060 $z click for full text (PQDT)

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