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Understanding the technology usage a...
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ProQuest Information and Learning Co.
Understanding the technology usage and acceptance behaviors of healthcare information technology users : = A comparative cross-case analysis.
紀錄類型:
書目-語言資料,手稿 : Monograph/item
正題名/作者:
Understanding the technology usage and acceptance behaviors of healthcare information technology users :/
其他題名:
A comparative cross-case analysis.
作者:
Salinero, Sandra C. Pollock.
面頁冊數:
1 online resource (189 pages)
附註:
Source: Dissertation Abstracts International, Volume: 78-05(E), Section: B.
標題:
Information technology. -
電子資源:
click for full text (PQDT)
ISBN:
9781369292886
Understanding the technology usage and acceptance behaviors of healthcare information technology users : = A comparative cross-case analysis.
Salinero, Sandra C. Pollock.
Understanding the technology usage and acceptance behaviors of healthcare information technology users :
A comparative cross-case analysis. - 1 online resource (189 pages)
Source: Dissertation Abstracts International, Volume: 78-05(E), Section: B.
Thesis (Ph.D.)--Capella University, 2016.
Includes bibliographical references
User acceptance and usage of technology is an established field of academic inquiry with distinct applications to health information technology adoption. Healthcare systems lag behind in technological advancements related to information systems. The recent push toward health information exchange (HIE) systems to enable the sharing of electronic medical records (EMR) between healthcare organizations has many working to upgrade to the latest EMR system technology. Healthcare organizations strive to lower costs, improve patient care, streamline processes, and meet regulatory requirements. Leading EMR systems promise the realization of attaining these goals. User acceptance and usage of technology is a challenge when implementing new technology. In more recent years, a growing need appeared to study user acceptance and usage behavior in healthcare organizations. The central question of this study is: What deeper understanding can be developed when evaluating the similarities and differences of healthcare and business users' experiences and behaviors through the lens of the unified theory of acceptance and usage of technology (UTAUT)? A subset of related research questions focuses on factors influencing users' acceptance and usage, similarities and differences among healthcare users, and similarities and differences between healthcare and non-healthcare users. This study explores participants' experiences using a comparative cross-case approach applying the theoretical framework of the UTUAT by Venkatesh, Morris, Davis, and Davis (2003). Twenty-one participants were interviewed to ascertain their lived experiences of learning and using computer systems. Areas of inquiry included new system implementations; the importance of factors in the UTAUT model such as effort expectancy, facilitating conditions, performance expectancy, and social influence; and the impact of these on users' experiences. The majority indicated sub-elements of facilitating conditions and effort expectancy as critical factors. Training is dominant among the majority of cases, while ease to learn and use, process alignment, and time are interwoven with training and usage experiences. Social influence and voluntariness of use were seldom observed, with shared experiences being circumstantial and situational. The success of EMR systems hinges on how the foundational system is built, which involves understanding detailed clinical and business processes, and ensuring the new system is built on forward-thinking practices.
Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2018
Mode of access: World Wide Web
ISBN: 9781369292886Subjects--Topical Terms:
559429
Information technology.
Index Terms--Genre/Form:
554714
Electronic books.
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