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Standardized Training and Accountabi...

Arizona State University.

Standardized Training and Accountability Measure's Impact on Key Performance Indicators.

Record Type:	Language materials, manuscript : Monograph/item
Title/Author:	Standardized Training and Accountability Measure's Impact on Key Performance Indicators./
Author:	Ziffer, Steven.
Description:	1 online resource (42 pages)
Notes:	Source: Masters Abstracts International, Volume: 56-06.
Subject:	Management. -
Online resource:	click for full text (PQDT)
ISBN:	9780355159332

Standardized Training and Accountability Measure's Impact on Key Performance Indicators.
Ziffer, Steven.

Standardized Training and Accountability Measure's Impact on Key Performance Indicators. - 1 online resource (42 pages)

Source: Masters Abstracts International, Volume: 56-06.

Thesis (M.S.)--Arizona State University, 2017.

Includes bibliographical references

Standardized processes for training and accountability, for an Environmental Services department within a healthcare system, were implemented to see the impact they would have on key performance indicators (KPIs). The KPIs involved infection rate for hospital acquired Clostridium Difficile (CDI), cleaning verification compliance, patient satisfaction, concerning the cleaning of their environment, and employee turnover. The results show that standardizing training and an accountability measure can have a significant impact on turnover, contribute to the reduction in CDI cases, ensure cleaning is performed at a high level and that the patient perception requires additional tools to meet their expectations on a consistent basis.

Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2018

Mode of access: World Wide Web

ISBN: 9780355159332Subjects--Topical Terms:

558618
Management.
Index Terms--Genre/Form:

554714
Electronic books.

Standardized Training and Accountability Measure's Impact on Key Performance Indicators.
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008 190606s2017 xx obm 000 0 eng d
020 $a 9780355159332
035 $a (MiAaPQ)AAI10616092
035 $a (MiAaPQ)asu:17289
035 $a AAI10616092
040 $a MiAaPQ $b eng $c MiAaPQ
100 1 $a Ziffer, Steven. $3 1185458
245 1 0 $a Standardized Training and Accountability Measure's Impact on Key Performance Indicators.
264 0 $c 2017
300 $a 1 online resource (42 pages)
336 $a text $b txt $2 rdacontent
337 $a computer $b c $2 rdamedia
338 $a online resource $b cr $2 rdacarrier
500 $a Source: Masters Abstracts International, Volume: 56-06.
500 $a Adviser: Kenneth Sullivan.
502 $a Thesis (M.S.)--Arizona State University, 2017.
504 $a Includes bibliographical references
520 $a Standardized processes for training and accountability, for an Environmental Services department within a healthcare system, were implemented to see the impact they would have on key performance indicators (KPIs). The KPIs involved infection rate for hospital acquired Clostridium Difficile (CDI), cleaning verification compliance, patient satisfaction, concerning the cleaning of their environment, and employee turnover. The results show that standardizing training and an accountability measure can have a significant impact on turnover, contribute to the reduction in CDI cases, ensure cleaning is performed at a high level and that the patient perception requires additional tools to meet their expectations on a consistent basis.
533 $a Electronic reproduction. $b Ann Arbor, Mich. : $c ProQuest, $d 2018
538 $a Mode of access: World Wide Web
650 4 $a Management. $3 558618
655 7 $a Electronic books. $2 local $3 554714
690 $a 0454
710 2 $a ProQuest Information and Learning Co. $3 1178819
710 2 $a Arizona State University. $b Construction Management. $3 1185459
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=10616092 $z click for full text (PQDT)

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