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Organizational Leadership Activities...
~
Walden University.
Organizational Leadership Activities That Positively Influence Virtual Employee Engagement.
Record Type:
Language materials, manuscript : Monograph/item
Title/Author:
Organizational Leadership Activities That Positively Influence Virtual Employee Engagement./
Author:
Perkins, Milton Jones.
Description:
1 online resource (217 pages)
Notes:
Source: Dissertation Abstracts International, Volume: 79-08(E), Section: A.
Contained By:
Dissertation Abstracts International79-08A(E).
Subject:
Management. -
Online resource:
click for full text (PQDT)
ISBN:
9780355826593
Organizational Leadership Activities That Positively Influence Virtual Employee Engagement.
Perkins, Milton Jones.
Organizational Leadership Activities That Positively Influence Virtual Employee Engagement.
- 1 online resource (217 pages)
Source: Dissertation Abstracts International, Volume: 79-08(E), Section: A.
Thesis (Ph.D.)--Walden University, 2018.
Includes bibliographical references
Considering the growing virtual workforce, it is important for people-managers to understand whether traditional management techniques produce increased engagement and greater productivity with a virtual population. Guided by James Heskett, W. Earl Sasser Jr., and Leonard Schlesinger's conceptual Service Profit Chain framework, this study focused on addressing the gap in contemporary literature related to management techniques that influence virtual employee engagement. Much of the current research provides a foundation for managing and engaging traditional office-based employees. To better understand which experientially-based management techniques influenced traditional employee engagement for a group of virtual employees, a qualitative descriptive phenomenological methodology was used to collect and analyze data to identify differences between traditional and virtual employee management techniques. Semi structured interviews with a criterion-based sample group of 13 study participants were conducted. Input from participants were analyzed using a thematic inductive approach to understand and categorize the experiential interactions between managers and their virtual employees, discover how those experiences were defined and whether those categorized experiences influenced engagement. The results of this study illustrated how increased communication, autonomy, development, clarity, and succinct goals can be employed as effective people-management strategies for this increasingly more diverse and growing population. The social implication of this research produced insight about how these experiences created a more engaged, better work/life-balanced, happier, and mentally healthier virtual workforce.
Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2018
Mode of access: World Wide Web
ISBN: 9780355826593Subjects--Topical Terms:
558618
Management.
Index Terms--Genre/Form:
554714
Electronic books.
Organizational Leadership Activities That Positively Influence Virtual Employee Engagement.
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Organizational Leadership Activities That Positively Influence Virtual Employee Engagement.
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Source: Dissertation Abstracts International, Volume: 79-08(E), Section: A.
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Adviser: David Bouvin.
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Includes bibliographical references
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Considering the growing virtual workforce, it is important for people-managers to understand whether traditional management techniques produce increased engagement and greater productivity with a virtual population. Guided by James Heskett, W. Earl Sasser Jr., and Leonard Schlesinger's conceptual Service Profit Chain framework, this study focused on addressing the gap in contemporary literature related to management techniques that influence virtual employee engagement. Much of the current research provides a foundation for managing and engaging traditional office-based employees. To better understand which experientially-based management techniques influenced traditional employee engagement for a group of virtual employees, a qualitative descriptive phenomenological methodology was used to collect and analyze data to identify differences between traditional and virtual employee management techniques. Semi structured interviews with a criterion-based sample group of 13 study participants were conducted. Input from participants were analyzed using a thematic inductive approach to understand and categorize the experiential interactions between managers and their virtual employees, discover how those experiences were defined and whether those categorized experiences influenced engagement. The results of this study illustrated how increased communication, autonomy, development, clarity, and succinct goals can be employed as effective people-management strategies for this increasingly more diverse and growing population. The social implication of this research produced insight about how these experiences created a more engaged, better work/life-balanced, happier, and mentally healthier virtual workforce.
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Mode of access: World Wide Web
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click for full text (PQDT)
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