國立虎尾科技大學 |

Dynamic innovation in outsourcing = theories, cases and practices /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Dynamic innovation in outsourcing/ edited by Leslie P. Willcocks, Ilan Oshri, Julia Kotlarsky.
其他題名:	theories, cases and practices /
其他作者:	Willcocks, Leslie P.
出版者:	Cham :Springer International Publishing : : 2018.,
面頁冊數:	xxx, 325 p. :ill., digital ; : 24 cm.;
Contained By:	Springer eBooks
標題:	Contracting out. -
電子資源:	http://dx.doi.org/10.1007/978-3-319-75352-2
ISBN:	9783319753522

Dynamic innovation in outsourcing = theories, cases and practices /
Dynamic innovation in outsourcingtheories, cases and practices /[electronic resource] :edited by Leslie P. Willcocks, Ilan Oshri, Julia Kotlarsky. - Cham :Springer International Publishing :2018. - xxx, 325 p. :ill., digital ;24 cm. - Technology, work and globalization. - Technology, work and globalization..

Part I Introduction -- 1 Why Innovation and Why Now? -- Part II Managing Outsourcing: Towards Dynamic Innovation -- 2 Outsourcing Reframed: Delivering on Collaborative Innovation -- 3 Strange Bedfellows No More: Researching Business Process Outsourcing and Dynamic Innovation -- 4 What Client Firms Want and Are Willing to Do to Achieve Innovation from Their Suppliers: Insights from the Nordic, Italian, and British Outsourcing Sectors -- 5 Relational and Contractual Governance for Innovation -- 6 Innovation: Where Do Consultants Fit In? -- Part III The New Outsourcing--Cloud and Service Automation -- 7 Cloud Computing as Innovation: Cases and Practices -- 8 Innovating Customer Relationship Management Cloud Services at Standard Chartered Bank -- 9 Innovating in Service: The Role and Management of Automation.

This book is a guide for achieving innovation through outsourcing. Unpacking the various challenges faced by client firms and suppliers, the authors take the reader through the innovation lifecycle and devise a clear plan to achieve valuable results. Offering practical frameworks and tools to ensure informed decision-making at every stage, this book also includes collaborative structures and metrics to measure outcomes. Written by leading figures in the area of outsourcing, this book offers both the academic rigor and the hands-on experience based on dozens of cases that walk the reader from the very beginning of the outsourcing journey to the successful delivery of transformative innovations.

ISBN: 9783319753522

Standard No.: 10.1007/978-3-319-75352-2doiSubjects--Topical Terms:

562154
Contracting out.

LC Class. No.: HD2365

Dewey Class. No.: 658.4058

Dynamic innovation in outsourcing = theories, cases and practices /
LDR:02584nam a2200337 a 4500 001 926129
003 DE-He213
005 20181119134217.0
006 m d
007 cr nn 008maaau
008 190625s2018 gw s 0 eng d
020 $a 9783319753522 $q (electronic bk.)
020 $a 9783319753515 $q (paper)
024 7 $a 10.1007/978-3-319-75352-2 $2 doi
035 $a 978-3-319-75352-2
040 $a GP $c GP
041 0 $a eng
050 4 $a HD2365
072 7 $a KJMV6 $2 bicssc
072 7 $a PDG $2 bicssc
072 7 $a BUS087000 $2 bisacsh
082 0 4 $a 658.4058 $2 23
090 $a HD2365 $b .D997 2018
245 0 0 $a Dynamic innovation in outsourcing $h [electronic resource] : $b theories, cases and practices / $c edited by Leslie P. Willcocks, Ilan Oshri, Julia Kotlarsky.
260 $a Cham : $b Springer International Publishing : $b Imprint: Palgrave Macmillan, $c 2018.
300 $a xxx, 325 p. : $b ill., digital ; $c 24 cm.
490 1 $a Technology, work and globalization
505 0 $a Part I Introduction -- 1 Why Innovation and Why Now? -- Part II Managing Outsourcing: Towards Dynamic Innovation -- 2 Outsourcing Reframed: Delivering on Collaborative Innovation -- 3 Strange Bedfellows No More: Researching Business Process Outsourcing and Dynamic Innovation -- 4 What Client Firms Want and Are Willing to Do to Achieve Innovation from Their Suppliers: Insights from the Nordic, Italian, and British Outsourcing Sectors -- 5 Relational and Contractual Governance for Innovation -- 6 Innovation: Where Do Consultants Fit In? -- Part III The New Outsourcing--Cloud and Service Automation -- 7 Cloud Computing as Innovation: Cases and Practices -- 8 Innovating Customer Relationship Management Cloud Services at Standard Chartered Bank -- 9 Innovating in Service: The Role and Management of Automation.
520 $a This book is a guide for achieving innovation through outsourcing. Unpacking the various challenges faced by client firms and suppliers, the authors take the reader through the innovation lifecycle and devise a clear plan to achieve valuable results. Offering practical frameworks and tools to ensure informed decision-making at every stage, this book also includes collaborative structures and metrics to measure outcomes. Written by leading figures in the area of outsourcing, this book offers both the academic rigor and the hands-on experience based on dozens of cases that walk the reader from the very beginning of the outsourcing journey to the successful delivery of transformative innovations.
650 0 $a Contracting out. $3 562154
650 0 $a Technological innovations. $3 564143
650 1 4 $a Business and Management. $2 eflch $3 934826
650 2 4 $a Innovation/Technology Management. $3 786196
700 1 $a Willcocks, Leslie P. $3 815701
700 1 $a Oshri, Ilan. $3 815702
700 1 $a Kotlarsky, Julia. $3 815700
710 2 $a SpringerLink (Online service) $3 593884
773 0 $t Springer eBooks
830 0 $a Technology, work and globalization. $3 935631
856 4 0 $u http://dx.doi.org/10.1007/978-3-319-75352-2
950 $a Business and Management (Springer-41169)