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Finkbeiner, Patric.
Social media for knowledge sharing in automotive repair
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Social media for knowledge sharing in automotive repair/ by Patric Finkbeiner.
Author:
Finkbeiner, Patric.
Published:
Cham :Springer International Publishing : : 2017.,
Description:
xxx, 346 p. :ill., digital ; : 24 cm.;
Contained By:
Springer eBooks
Subject:
Automobiles - Maintenance and repair -
Online resource:
http://dx.doi.org/10.1007/978-3-319-48544-7
ISBN:
9783319485447
Social media for knowledge sharing in automotive repair
Finkbeiner, Patric.
Social media for knowledge sharing in automotive repair
[electronic resource] /by Patric Finkbeiner. - Cham :Springer International Publishing :2017. - xxx, 346 p. :ill., digital ;24 cm.
Introduction -- Industry Background -- Literature Review -- Research Approach -- Participant Observation -- Qualitative research: semi-structured expert interview -- Quantitative research approach -- Conclusion -- Discussion.
This book explores, describes and explains the predictors essential for the acceptance of social media as a digital platform to share professional knowledge in the field of automotive repair in Germany. It reports a rigorous literature review covering key elements of social media, knowledge management and technology acceptance studies. The book assumes a pragmatist approach and applies mixed methods in an exploratory sequential design, combining qualitative and quantitative methods to ensure robust collection and analysis of the collected data. Based on a survey on German automotive repair shops, the author provides a framework, for various stakeholders, to comprehend the motivations for knowledge sharing for automotive repair professionals in Germany. This book not only adds to the existing academic body of knowledge but also provides implications for industry and legislation on a European scale.
ISBN: 9783319485447
Standard No.: 10.1007/978-3-319-48544-7doiSubjects--Topical Terms:
1248771
Automobiles
--Maintenance and repair
LC Class. No.: TL152
Dewey Class. No.: 629.222
Social media for knowledge sharing in automotive repair
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by Patric Finkbeiner.
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ill., digital ;
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24 cm.
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Introduction -- Industry Background -- Literature Review -- Research Approach -- Participant Observation -- Qualitative research: semi-structured expert interview -- Quantitative research approach -- Conclusion -- Discussion.
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This book explores, describes and explains the predictors essential for the acceptance of social media as a digital platform to share professional knowledge in the field of automotive repair in Germany. It reports a rigorous literature review covering key elements of social media, knowledge management and technology acceptance studies. The book assumes a pragmatist approach and applies mixed methods in an exploratory sequential design, combining qualitative and quantitative methods to ensure robust collection and analysis of the collected data. Based on a survey on German automotive repair shops, the author provides a framework, for various stakeholders, to comprehend the motivations for knowledge sharing for automotive repair professionals in Germany. This book not only adds to the existing academic body of knowledge but also provides implications for industry and legislation on a European scale.
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Engineering (Springer-11647)
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