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Usability testing : = a practitioner's guide to evaluating the user experience /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Usability testing :/ Mortem Hertzum.
Reminder of title:	a practitioner's guide to evaluating the user experience /
remainder title:	Practitioner's guide to evaluating the user experience.
Author:	Hertzum, Morten,
Description:	1 PDF (xiii, 105 pages) :illustrations (color). :
Notes:	Part of: Synthesis digital library of engineering and computer science.
Subject:	User interfaces (Computer systems) - Testing. -
Online resource:	https://doi.org/10.2200/S00987ED1V01Y202001HCI045
Online resource:	https://ieeexplore.ieee.org/servlet/opac?bknumber=9046348
ISBN:	9781681737829

Usability testing : = a practitioner's guide to evaluating the user experience /
Hertzum, Morten,

Usability testing :a practitioner's guide to evaluating the user experience /Practitioner's guide to evaluating the user experience.Mortem Hertzum. - 1 PDF (xiii, 105 pages) :illustrations (color). - Synthesis lectures on human-centered informatics,#451946-7699 ;. - Synthesis digital library of engineering and computer science..

Part of: Synthesis digital library of engineering and computer science.

Includes bibliographical references (pages 87-104).

1. Introduction -- 1.1. The basic components of a usability test -- 1.2. The context of usability tests -- 1.3. A summary of the chapters that follow

Abstract freely available; full-text restricted to subscribers or individual document purchasers.

Compendex

It is all too common for products, such as consumer appliances, information systems, mobile apps, and websites, to cause trouble and frustration. For example, products are often difficult or dull to use, make tasks less flexible or more tedious, shift attention away from important or gratifying activities, and simply fail to deliver expected benefits or experiences. By identifying such trouble and frustration in the lab prior to widespread use, usability tests have proven a valuable method for informing redesign efforts. A usability test consists of having test users exercise a product and think aloud about their experience using it, while an evaluator observes the users and listens in on their thoughts. On this basis, the evaluator identifies usability problems and assesses the user experience. This book describes how to conduct usability tests. After providing context about concepts and testing, the main chapters of the book cover the steps involved in preparing for a usability test, executing the test sessions, and analyzing the test data. Throughout the chapters, concrete guidance is balanced against more complex issues with an impact on the robustness, validity, completeness, impact, and cost of a usability test. The book concludes with an outlook to variations of usability testing and alternatives to it.

Mode of access: World Wide Web.

ISBN: 9781681737829

Standard No.: 10.2200/S00987ED1V01Y202001HCI045doiSubjects--Topical Terms:

655384
User interfaces (Computer systems)
--Testing.Subjects--Index Terms:

usability testingIndex Terms--Genre/Form:

554714
Electronic books.

LC Class. No.: QA76.9.U83 / H478 2020eb

Dewey Class. No.: 004.01/9

Usability testing : = a practitioner's guide to evaluating the user experience /
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050 4 $a QA76.9.U83 $b H478 2020eb
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100 1 $a Hertzum, Morten, $e author. $3 1253162
245 1 0 $a Usability testing : $b a practitioner's guide to evaluating the user experience / $c Mortem Hertzum.
246 3 0 $a Practitioner's guide to evaluating the user experience.
264 1 $a [San Rafael, California] : $b Morgan & Claypool, $c [2020]
300 $a 1 PDF (xiii, 105 pages) : $b illustrations (color).
336 $a text $2 rdacontent
337 $a electronic $2 isbdmedia
338 $a online resource $2 rdacarrier
490 1 $a Synthesis lectures on human-centered informatics, $x 1946-7699 ; $v #45
500 $a Part of: Synthesis digital library of engineering and computer science.
504 $a Includes bibliographical references (pages 87-104).
505 0 $a 1. Introduction -- 1.1. The basic components of a usability test -- 1.2. The context of usability tests -- 1.3. A summary of the chapters that follow
505 8 $a 2. Usability and user experience -- 2.1. Definitions -- 2.2. Other views on usability and user experience
505 8 $a 3. Testing : maxims and modifications -- 3.1. Five maxims -- 3.2. Modifications in practice
505 8 $a 4. Usability testing : step by step -- 5. Preparations : designing and planning the test -- 5.1. Design and plan the test -- 5.2. Become familiar with the domain and prototype -- 5.3. Recruit users -- 5.4. How many users are needed? -- 5.5. Make tasks -- 5.6. Set up equipment
505 8 $a 6. Execution : running the test sessions -- 6.1. Welcome and instruct users -- 6.2. Observe users and listen in on their thoughts -- 6.3. Prompt users when needed -- 6.4. Take notes -- 6.5. Ask post-task questions -- 6.6. Thank the user
505 8 $a 7. Analysis : analyzing the data and reporting the findings -- 7.1. Analyze test data -- 7.2. How many evaluators are needed? -- 7.3. Rate problem severity -- 7.4. Devise redesign proposals -- 7.5. Report test findings
505 8 $a 8. Variations and alternatives -- 8.1. Remote usability tests -- 8.2. Unmoderated usability tests -- 8.3. Field usability tests -- 8.4. Pairwise usability tests -- 8.5. Performance testing -- 8.6. Usability specification -- 8.7. Usability inspection.
506 $a Abstract freely available; full-text restricted to subscribers or individual document purchasers.
510 0 $a Compendex
510 0 $a INSPEC
510 0 $a Google scholar
510 0 $a Google book search
520 $a It is all too common for products, such as consumer appliances, information systems, mobile apps, and websites, to cause trouble and frustration. For example, products are often difficult or dull to use, make tasks less flexible or more tedious, shift attention away from important or gratifying activities, and simply fail to deliver expected benefits or experiences. By identifying such trouble and frustration in the lab prior to widespread use, usability tests have proven a valuable method for informing redesign efforts. A usability test consists of having test users exercise a product and think aloud about their experience using it, while an evaluator observes the users and listens in on their thoughts. On this basis, the evaluator identifies usability problems and assesses the user experience. This book describes how to conduct usability tests. After providing context about concepts and testing, the main chapters of the book cover the steps involved in preparing for a usability test, executing the test sessions, and analyzing the test data. Throughout the chapters, concrete guidance is balanced against more complex issues with an impact on the robustness, validity, completeness, impact, and cost of a usability test. The book concludes with an outlook to variations of usability testing and alternatives to it.
530 $a Also available in print.
538 $a Mode of access: World Wide Web.
538 $a System requirements: Adobe Acrobat Reader.
588 $a Title from PDF title page (viewed on April 6, 2020).
650 0 $a User interfaces (Computer systems) $x Testing. $3 655384
650 0 $a Human-computer interaction. $3 555546
653 $a usability testing
653 $a usability evaluation methods
653 $a usability
653 $a user experience
653 $a user testing
653 $a thinking aloud
653 $a user-centered design
653 $a human-computer interaction
655 0 $a Electronic books. $2 local $3 554714
776 0 8 $i Print version: $z 9781681737836 $z 9781681737812
830 0 $a Synthesis digital library of engineering and computer science. $3 598254
830 0 $a Synthesis lectures on human-centered informatics ; $v #18. $x 1946-7680 $3 931335
856 4 0 $3 Abstract with links to full text $u https://doi.org/10.2200/S00987ED1V01Y202001HCI045
856 4 2 $3 Abstract with links to resource $u https://ieeexplore.ieee.org/servlet/opac?bknumber=9046348