國立虎尾科技大學 |

Global Perspectives on Service Science: Japan

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Global Perspectives on Service Science: Japan/ edited by Stephen K. Kwan, James C. Spohrer, Yuriko Sawatani.
其他作者:	Kwan, Stephen K.
面頁冊數:	XIII, 349 p. 125 illus., 50 illus. in color.online resource. :
Contained By:	Springer Nature eBook
標題:	Business logistics. -
電子資源:	https://doi.org/10.1007/978-1-4939-3594-9
ISBN:	9781493935949

Global Perspectives on Service Science: Japan
Global Perspectives on Service Science: Japan[electronic resource] /edited by Stephen K. Kwan, James C. Spohrer, Yuriko Sawatani. - 1st ed. 2016. - XIII, 349 p. 125 illus., 50 illus. in color.online resource. - Service Science: Research and Innovations in the Service Economy,1865-4924. - Service Science: Research and Innovations in the Service Economy,.

Introduction -- Service Innovation in Japan and Service-Dominant Logic -- Context Management Approach to Value Co-Creation: Toward Dynamic Process Model of Customer as Value Co-Creator -- Human Behavior Observation for Service Science -- Community-based participatory service engineering: Case studies and technologies -- Methodology of Workshop-Based Innovative System Design Grounded in Systems Engineering and Design Thinking -- Wants Chain Analysis: Analysis and design methods of social systems taking into consideration the diversity of people’s needs -- Interactive Service Design Method: Application to Aircraft Operations at Haneda Airport -- Service Design in Tourism: Encouraging a cooperative relationship between professional design and non-professional design -- Value Co-Creation Process and Value Orchestration Platform -- Formalizing expert knowledge through machine learning -- Agent-based Simulation for Service Science -- Temporal-Spatial Collaboration Support for Nursing and Caregiving Services -- Quest for Equation of Life: Scientific Constraints on How We Spend our Time -- The Spread of Services and Consumer Value Co-Creation -- Sustainability and Scalability in Japanese Creative Services -- Knowledge Structuring Tools for Decision Support Service: An Overview of Citation-based Approach -- R&D servitization in the manufacturing industry -- MANGA-case training for global service science -- Creation of Service Science Curriculum for Customer-Oriented Business Innovation -- Service Engineering Road Map of Ministry of Economy Trade and Industry in Japan.

This contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan’s perspective. As the global economy becomes more connected and competitive, many economies depend the service sector on for growth and prosperity. A multi-disciplinary approach to Service Science can potentially transform service industries through research, education, and practice. Offering a forum for best practices in Service Science within Japan, the volume benefits its audience by sharing viewpoints from a wide range of geographical regions and economies. The book is organized as follows: • Foundations of Service Science and the service industry sector • Public/Private sector partnerships, policies, trade in services, future prospects • Contributions from science, social science, management, engineering, design as well as industry sector perspectives • Road-maps, methodology, business development, strategies and innovative models, application of information technology, performance measures, and service system design • Education and workforce development • Case studies from practice, research and educational community • Future Directions in Japan This book includes three Forewords written by key leaders in Service Science: • Takayuki Aso (Ministry of Education, Culture, Sports, Science & Technology in Japan) • Yasuhiro Maeda (Director, Service Affairs Policy Division METI) • Norihisa Doi (Professor Emeritus, Keio University and Service Science, Solutions and Foundation Integrated Research (S3FIRE) Program Officer, JST/RISTEX).

ISBN: 9781493935949

Standard No.: 10.1007/978-1-4939-3594-9doiSubjects--Topical Terms:

562973
Business logistics.

LC Class. No.: HD38.5

Dewey Class. No.: 658.7

Global Perspectives on Service Science: Japan
LDR:04655nam a22004095i 4500 001 975259
003 DE-He213
005 20200705180139.0
007 cr nn 008mamaa
008 201211s2016 xxu| s |||| 0|eng d
020 $a 9781493935949 $9 978-1-4939-3594-9
024 7 $a 10.1007/978-1-4939-3594-9 $2 doi
035 $a 978-1-4939-3594-9
050 4 $a HD38.5
072 7 $a KJMV8 $2 bicssc
072 7 $a BUS087000 $2 bisacsh
072 7 $a KJMV8 $2 thema
082 0 4 $a 658.7 $2 23
245 1 0 $a Global Perspectives on Service Science: Japan $h [electronic resource] / $c edited by Stephen K. Kwan, James C. Spohrer, Yuriko Sawatani.
250 $a 1st ed. 2016.
264 1 $a New York, NY : $b Springer New York : $b Imprint: Springer, $c 2016.
300 $a XIII, 349 p. 125 illus., 50 illus. in color. $b online resource.
336 $a text $b txt $2 rdacontent
337 $a computer $b c $2 rdamedia
338 $a online resource $b cr $2 rdacarrier
347 $a text file $b PDF $2 rda
490 1 $a Service Science: Research and Innovations in the Service Economy, $x 1865-4924
505 0 $a Introduction -- Service Innovation in Japan and Service-Dominant Logic -- Context Management Approach to Value Co-Creation: Toward Dynamic Process Model of Customer as Value Co-Creator -- Human Behavior Observation for Service Science -- Community-based participatory service engineering: Case studies and technologies -- Methodology of Workshop-Based Innovative System Design Grounded in Systems Engineering and Design Thinking -- Wants Chain Analysis: Analysis and design methods of social systems taking into consideration the diversity of people’s needs -- Interactive Service Design Method: Application to Aircraft Operations at Haneda Airport -- Service Design in Tourism: Encouraging a cooperative relationship between professional design and non-professional design -- Value Co-Creation Process and Value Orchestration Platform -- Formalizing expert knowledge through machine learning -- Agent-based Simulation for Service Science -- Temporal-Spatial Collaboration Support for Nursing and Caregiving Services -- Quest for Equation of Life: Scientific Constraints on How We Spend our Time -- The Spread of Services and Consumer Value Co-Creation -- Sustainability and Scalability in Japanese Creative Services -- Knowledge Structuring Tools for Decision Support Service: An Overview of Citation-based Approach -- R&D servitization in the manufacturing industry -- MANGA-case training for global service science -- Creation of Service Science Curriculum for Customer-Oriented Business Innovation -- Service Engineering Road Map of Ministry of Economy Trade and Industry in Japan.
520 $a This contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan’s perspective. As the global economy becomes more connected and competitive, many economies depend the service sector on for growth and prosperity. A multi-disciplinary approach to Service Science can potentially transform service industries through research, education, and practice. Offering a forum for best practices in Service Science within Japan, the volume benefits its audience by sharing viewpoints from a wide range of geographical regions and economies. The book is organized as follows: • Foundations of Service Science and the service industry sector • Public/Private sector partnerships, policies, trade in services, future prospects • Contributions from science, social science, management, engineering, design as well as industry sector perspectives • Road-maps, methodology, business development, strategies and innovative models, application of information technology, performance measures, and service system design • Education and workforce development • Case studies from practice, research and educational community • Future Directions in Japan This book includes three Forewords written by key leaders in Service Science: • Takayuki Aso (Ministry of Education, Culture, Sports, Science & Technology in Japan) • Yasuhiro Maeda (Director, Service Affairs Policy Division METI) • Norihisa Doi (Professor Emeritus, Keio University and Service Science, Solutions and Foundation Integrated Research (S3FIRE) Program Officer, JST/RISTEX).
650 0 $a Business logistics. $3 562973
650 0 $a Management information systems. $3 561123
650 0 $a Computer science. $3 573171
650 0 $a Management. $3 558618
650 0 $a Industrial management. $3 556510
650 0 $a Service industries. $3 560401
650 1 4 $a Supply Chain Management. $3 1102107
650 2 4 $a Management of Computing and Information Systems. $3 593928
650 2 4 $a Innovation/Technology Management. $3 786196
650 2 4 $a Business Information Systems. $3 669204
650 2 4 $a Services. $3 1020857
700 1 $a Kwan, Stephen K. $4 edt $4 http://id.loc.gov/vocabulary/relators/edt $3 1108654
700 1 $a Spohrer, James C. $4 edt $4 http://id.loc.gov/vocabulary/relators/edt $3 784578
700 1 $a Sawatani, Yuriko. $4 edt $4 http://id.loc.gov/vocabulary/relators/edt $3 1108655
710 2 $a SpringerLink (Online service) $3 593884
773 0 $t Springer Nature eBook
776 0 8 $i Printed edition: $z 9781493935925
776 0 8 $i Printed edition: $z 9781493935932
776 0 8 $i Printed edition: $z 9781493980888
830 0 $a Service Science: Research and Innovations in the Service Economy, $x 1865-4924 $3 1263869
856 4 0 $u https://doi.org/10.1007/978-1-4939-3594-9
912 $a ZDB-2-BUM
912 $a ZDB-2-SXBM
950 $a Business and Management (SpringerNature-41169)
950 $a Business and Management (R0) (SpringerNature-43719)