國立虎尾科技大學 |

Improving Service Level Engineering = An Intuitionistic Fuzzy Approach /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Improving Service Level Engineering/ by Roland Schütze.
Reminder of title:	An Intuitionistic Fuzzy Approach /
Author:	Schütze, Roland.
Description:	XXV, 195 p. 71 illus., 64 illus. in color.online resource. :
Contained By:	Springer Nature eBook
Subject:	Information technology. -
Online resource:	https://doi.org/10.1007/978-3-319-59716-4
ISBN:	9783319597164

Improving Service Level Engineering = An Intuitionistic Fuzzy Approach /
Schütze, Roland.

Improving Service Level EngineeringAn Intuitionistic Fuzzy Approach /[electronic resource] :by Roland Schütze. - 1st ed. 2018. - XXV, 195 p. 71 illus., 64 illus. in color.online resource. - Fuzzy Management Methods,2196-4130. - Fuzzy Management Methods,.

Business and IT Alignment - A fuzzy Challenge -- Part I: SLA Dependency Mapping -- Towards a Gradual and Bi-Polar Concept -- Part II: Intuitionistic Fuzzy Service Failure Impact Analysis (IFSFIA) -- Part III: Towards 'Business and IT' Aligned Service Level Engineering.

This book examines how fuzzy methods can be employed to manage service levels in business and IT alignment. It starts by mapping the dependencies of service level agreements, coming up with gradual and bi-polar concepts to eventually classify the level of coupling by intuitionistic fuzzy sets. The second part presents an approach to analyze the impact of service failures using intuitionistic fuzzy methods (IFSFIA). Lastly, the third part of the book extends the concept towards business and IT-aligned service-level engineering and provides two use cases.

ISBN: 9783319597164

Standard No.: 10.1007/978-3-319-59716-4doiSubjects--Topical Terms:

559429
Information technology.

LC Class. No.: HF54.5-54.56

Dewey Class. No.: 650

Improving Service Level Engineering = An Intuitionistic Fuzzy Approach /
LDR:02309nam a22004335i 4500 001 999123
003 DE-He213
005 20200703173332.0
007 cr nn 008mamaa
008 201225s2018 gw | s |||| 0|eng d
020 $a 9783319597164 $9 978-3-319-59716-4
024 7 $a 10.1007/978-3-319-59716-4 $2 doi
035 $a 978-3-319-59716-4
050 4 $a HF54.5-54.56
072 7 $a KJQ $2 bicssc
072 7 $a BUS083000 $2 bisacsh
072 7 $a KJQ $2 thema
072 7 $a UF $2 thema
082 0 4 $a 650 $2 23
082 0 4 $a 658.05 $2 23
100 1 $a Schütze, Roland. $e author. $4 aut $4 http://id.loc.gov/vocabulary/relators/aut $3 1290698
245 1 0 $a Improving Service Level Engineering $h [electronic resource] : $b An Intuitionistic Fuzzy Approach / $c by Roland Schütze.
250 $a 1st ed. 2018.
264 1 $a Cham : $b Springer International Publishing : $b Imprint: Springer, $c 2018.
300 $a XXV, 195 p. 71 illus., 64 illus. in color. $b online resource.
336 $a text $b txt $2 rdacontent
337 $a computer $b c $2 rdamedia
338 $a online resource $b cr $2 rdacarrier
347 $a text file $b PDF $2 rda
490 1 $a Fuzzy Management Methods, $x 2196-4130
505 0 $a Business and IT Alignment - A fuzzy Challenge -- Part I: SLA Dependency Mapping -- Towards a Gradual and Bi-Polar Concept -- Part II: Intuitionistic Fuzzy Service Failure Impact Analysis (IFSFIA) -- Part III: Towards 'Business and IT' Aligned Service Level Engineering.
520 $a This book examines how fuzzy methods can be employed to manage service levels in business and IT alignment. It starts by mapping the dependencies of service level agreements, coming up with gradual and bi-polar concepts to eventually classify the level of coupling by intuitionistic fuzzy sets. The second part presents an approach to analyze the impact of service failures using intuitionistic fuzzy methods (IFSFIA). Lastly, the third part of the book extends the concept towards business and IT-aligned service-level engineering and provides two use cases.
650 0 $a Information technology. $3 559429
650 0 $a Business—Data processing. $3 1253699
650 0 $a Management information systems. $3 561123
650 0 $a Computer science. $3 573171
650 0 $a Computer science—Mathematics. $3 1253519
650 1 4 $a IT in Business. $3 1064965
650 2 4 $a Management of Computing and Information Systems. $3 593928
650 2 4 $a Math Applications in Computer Science. $3 669887
710 2 $a SpringerLink (Online service) $3 593884
773 0 $t Springer Nature eBook
776 0 8 $i Printed edition: $z 9783319597157
776 0 8 $i Printed edition: $z 9783319597171
776 0 8 $i Printed edition: $z 9783319866840
830 0 $a Fuzzy Management Methods, $x 2196-4130 $3 1258300
856 4 0 $u https://doi.org/10.1007/978-3-319-59716-4
912 $a ZDB-2-BUM
912 $a ZDB-2-SXBM
950 $a Business and Management (SpringerNature-41169)
950 $a Business and Management (R0) (SpringerNature-43719)