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Telemarketing, Cold Calling and Appointment Making : = The Easy Step by Step Guide.
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Telemarketing, Cold Calling and Appointment Making :/
Reminder of title:
The Easy Step by Step Guide.
Author:
Rowson, Pauline.
Description:
1 online resource (128 pages)
Subject:
Telemarketing -- Handbooks, manuals, etc.;Telemarketing.;Telephone selling -- Handbooks, manuals, etc.;Telephone selling. -
Online resource:
Click to View
ISBN:
9781433710957
Telemarketing, Cold Calling and Appointment Making : = The Easy Step by Step Guide.
Rowson, Pauline.
Telemarketing, Cold Calling and Appointment Making :
The Easy Step by Step Guide. - 3rd ed. - 1 online resource (128 pages) - Easy Step by Step Guides. - Easy Step by Step Guides.
Cover -- Other Easy Step by Step Guides -- Other books in the series -- About the Author -- Praise for The Easy Step by Step Guides -- Easy Step by Step Guides -- Contents -- Introduction -- Chapter 1 - What is Telemarketing? -- Chapter 2 - Who makes a good telephone salesperson -- Chapter 3 - Planning your telemarketing -- Chapter 4 - Setting your objectives -- Chapter 5 - Getting through -- Chapter 6 - The Call -- Chapter 7 - The Call: taking control -- Chapter 8 - Stage 4: Signing off or closing -- Chapter 9 - Handling Objections -- Chapter 10 - Professional telephone techniques -- The Future of Telemarketing.
Telemarketing presents companies with some great opportunities for increasing sales and maintaining customer loyalty. This easy to follow guide contains everything you need to know about how to build your business by telephone. This book covers: * how to get through to the decision maker; * how to open the telephone conversation and structure your call; * how to build rapport; how to handle objections; * how to close the call and secure your objectives.
ISBN: 9781433710957Subjects--Topical Terms:
1373934
Telemarketing -- Handbooks, manuals, etc.;Telemarketing.;Telephone selling -- Handbooks, manuals, etc.;Telephone selling.
Index Terms--Genre/Form:
554714
Electronic books.
LC Class. No.: HF5415.1265 R69 2007
Dewey Class. No.: 658.84
Telemarketing, Cold Calling and Appointment Making : = The Easy Step by Step Guide.
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Cover -- Other Easy Step by Step Guides -- Other books in the series -- About the Author -- Praise for The Easy Step by Step Guides -- Easy Step by Step Guides -- Contents -- Introduction -- Chapter 1 - What is Telemarketing? -- Chapter 2 - Who makes a good telephone salesperson -- Chapter 3 - Planning your telemarketing -- Chapter 4 - Setting your objectives -- Chapter 5 - Getting through -- Chapter 6 - The Call -- Chapter 7 - The Call: taking control -- Chapter 8 - Stage 4: Signing off or closing -- Chapter 9 - Handling Objections -- Chapter 10 - Professional telephone techniques -- The Future of Telemarketing.
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Telemarketing presents companies with some great opportunities for increasing sales and maintaining customer loyalty. This easy to follow guide contains everything you need to know about how to build your business by telephone. This book covers: * how to get through to the decision maker; * how to open the telephone conversation and structure your call; * how to build rapport; how to handle objections; * how to close the call and secure your objectives.
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Description based on publisher supplied metadata and other sources.
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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2022. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
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Telemarketing -- Handbooks, manuals, etc.;Telemarketing.;Telephone selling -- Handbooks, manuals, etc.;Telephone selling.
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