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The Relationship Among Emotional Intelligence, Coping Strategies, and Occupational Burnout for Child Protective Service Workers.

Record Type:	Language materials, manuscript : Monograph/item
Title/Author:	The Relationship Among Emotional Intelligence, Coping Strategies, and Occupational Burnout for Child Protective Service Workers./
Author:	Longoria, Yvette.
Description:	1 online resource (173 pages)
Notes:	Source: Dissertations Abstracts International, Volume: 84-12, Section: B.
Contained By:	Dissertations Abstracts International84-12B.
Subject:	Education. -
Online resource:	click for full text (PQDT)
ISBN:	9798379756727

The Relationship Among Emotional Intelligence, Coping Strategies, and Occupational Burnout for Child Protective Service Workers.
Longoria, Yvette.

The Relationship Among Emotional Intelligence, Coping Strategies, and Occupational Burnout for Child Protective Service Workers. - 1 online resource (173 pages)

Source: Dissertations Abstracts International, Volume: 84-12, Section: B.

Thesis (Ph.D.)--St. Mary's University (Texas), 2023.

Includes bibliographical references

There are low retention rates of child protective service caseworkers and this impacts the quality of care of the families served. The purpose of this study was to examine the relationship between emotional intelligence, coping strategies and occupational burnout for CPS caseworkers. In addition, examining the relationship between education type, education level, and caseload size as it relates to emotional intelligence, coping strategies, and occupational burnout among child protective caseworkers. The theoretical framework utilized was the Transactional Theory of Stress and Coping. A convenience sampling was used to collect participants employed as FBSS or CVS caseworkers at Texas Department of Family Protective Services. A total of 177 CPS FBSS and CVS caseworkers were polled. The information was gathered through Texas Department of Family Protective Services case workers and through social media recruiting. Participants completed the Wong and Law EI Scale, Brief COPE Instrument, and Copenhagen Burnout Inventory, and a demographic survey. Results of the MANOVA showed a statistically significant Wilks's lambda: Λ = .907, F(8 , 326) = 2.037, p < .042, partial n2 = .315. Followed with a multiple regression analysis, showed negative coping skills were found to be significant predictors of occupational burnout among child protective service workers. Examination of the unstandardized beta found that for every point or unit a CPS caseworker increased in negative coping, the participant increased on burnout by .437 points. The study's findings serve as a foundation for future research, policy, and practice recommendations.

Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2024

Mode of access: World Wide Web

ISBN: 9798379756727Subjects--Topical Terms:

555912
Education.
Subjects--Index Terms:

Emotional intelligenceIndex Terms--Genre/Form:

554714
Electronic books.

The Relationship Among Emotional Intelligence, Coping Strategies, and Occupational Burnout for Child Protective Service Workers.
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