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Customer relationship management : =...
~
Buttle, Francis.
Customer relationship management : = concepts and technologies /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Customer relationship management :/ Francis Buttle.
Reminder of title:
concepts and technologies /
Author:
Buttle, Francis.
Published:
Amsterdam ;Butterworth-Heinemann, : 2009.,
Description:
xix, 500 p. :ill. ; : 25 cm.;
Notes:
Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004.
Subject:
Customer relations - Management. -
ISBN:
1856175227 (pbk.)
Customer relationship management : = concepts and technologies /
Buttle, Francis.
Customer relationship management :
concepts and technologies /Francis Buttle. - 2nd ed. - Amsterdam ;Butterworth-Heinemann,2009. - xix, 500 p. :ill. ;25 cm.
Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004.
Includes bibliographical references and index.
ISBN: 1856175227 (pbk.)Subjects--Topical Terms:
562873
Customer relations
--Management.
LC Class. No.: HF5415.5 / .B88 2009
Dewey Class. No.: 658.812
Customer relationship management : = concepts and technologies /
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Customer relationship management :
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concepts and technologies /
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Francis Buttle.
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2nd ed.
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Amsterdam ;
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London :
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2009.
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Butterworth-Heinemann,
300
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xix, 500 p. :
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ill. ;
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25 cm.
500
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Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004.
504
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Includes bibliographical references and index.
650
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Customer relations
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Management.
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562873
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