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Customer service : = a practical app...

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Harris, Elaine K.

Customer service : = a practical approach /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Customer service :/ Elaine K. Harris.
Reminder of title:	a practical approach /
Author:	Harris, Elaine K.
Published:	Upper Saddle River, N.J. :Pearson/Prentice Hall, : c2007.,
Description:	xvii, 169 p. :ill. ; : 26 cm.;
Notes:	Includes index.
Subject:	Customer services. -
Online resource:	http://www.loc.gov/catdir/toc/ecip062/2005030573.html
ISBN:	0131989375 (pbk.) :

Customer service : = a practical approach /
Harris, Elaine K.

Customer service :a practical approach /Elaine K. Harris. - 4th ed. - Upper Saddle River, N.J. :Pearson/Prentice Hall,c2007. - xvii, 169 p. :ill. ;26 cm.

Includes index.

ISBN: 0131989375 (pbk.) :NT1700

LCCN: 2005030573Subjects--Topical Terms:

568463
Customer services.

LC Class. No.: HF5415.5 / .H2897 2007

Dewey Class. No.: 658.812

Customer service : = a practical approach /
LDR:00766cam# 00002414a 4500 001 612296
005 20090919125012.0
008 091023s2007 njua 001 0 eng
010 $a 2005030573
020 $a 0131989375 (pbk.) : $c NT1700
020 $a 9780131989375 (pbk.) : $c NT1700
035 $a 2005030573
035 $a (OCoLC)ocm62127931
040 $a DLC $c NFU $d BAKER $d DLC $d YDX
041 $a eng
042 $a pcc
050 0 0 $a HF5415.5 $b .H2897 2007
082 0 0 $2 22 $a 658.812
100 1 # $a Harris, Elaine K. $3 639254
245 1 0 $a Customer service : $b a practical approach / $c Elaine K. Harris.
250 $a 4th ed.
260 $a Upper Saddle River, N.J. : $c c2007. $b Pearson/Prentice Hall,
300 $a xvii, 169 p. : $b ill. ; $c 26 cm.
500 $a Includes index.
650 # 0 $a Customer services. $3 568463
856 4 1 $3 Table of contents only $u http://www.loc.gov/catdir/toc/ecip062/2005030573.html

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658.812 H313 2007

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1 records • Pages 1 •
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