國立虎尾科技大學 |

Language: English

Back

Trust as the key to loyalty in busin...

Ebert, Tara.

Trust as the key to loyalty in business-to-consumer exchanges = trust building measures in the banking industry /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Trust as the key to loyalty in business-to-consumer exchanges/ by Tara Ebert.
Reminder of title:	trust building measures in the banking industry /
Author:	Ebert, Tara.
Published:	Wiesbaden :Gabler Verlag / Springer Fachmedien Wiesbaden GmbH, Wiesbaden, : 2009.,
Description:	xviii, 198 p. :ill., digital ; : 24 cm.;
Contained By:	Springer eBooks
Subject:	Customer relations - Management. -
Online resource:	http://dx.doi.org/10.1007/978-3-8349-8307-7
ISBN:	9783834983077 (electronic bk.)

Trust as the key to loyalty in business-to-consumer exchanges = trust building measures in the banking industry /
Ebert, Tara.

Trust as the key to loyalty in business-to-consumer exchangestrust building measures in the banking industry /[electronic resource] :by Tara Ebert. - Wiesbaden :Gabler Verlag / Springer Fachmedien Wiesbaden GmbH, Wiesbaden,2009. - xviii, 198 p. :ill., digital ;24 cm.

ISBN: 9783834983077 (electronic bk.)Subjects--Topical Terms:

562873
Customer relations
--Management.Index Terms--Occupation:

Banks and banking.

LC Class. No.: HF5415.5 / .E24 2009

Dewey Class. No.: 332.1

Trust as the key to loyalty in business-to-consumer exchanges = trust building measures in the banking industry /
LDR:00849nam 2200241 a 4500 001 668927
003 Springer
005 20110201104405.0
006 m d
007 cr nn 008maaau
008 110328s2009 gw s j eng d
020 $a 9783834983077 (electronic bk.)
020 $a 9783834916228 (paper)
035 $a 978-3-8349-1622-8
050 0 4 $a HF5415.5 $b .E24 2009
082 0 4 $a 332.1 $2 22
090 $a HF5415.5 $b .E16 2009
100 1 $a Ebert, Tara. $3 768375
245 1 0 $a Trust as the key to loyalty in business-to-consumer exchanges $h [electronic resource] : $b trust building measures in the banking industry / $c by Tara Ebert.
260 $a Wiesbaden : $b Gabler Verlag / Springer Fachmedien Wiesbaden GmbH, Wiesbaden, $c 2009.
300 $a xviii, 198 p. : $b ill., digital ; $c 24 cm.
650 0 $a Customer relations $x Management. $3 562873
650 0 $a Trust. $3 555157
650 1 4 $a Economics/Management Science. $3 669170
650 2 4 $a Finance /Banking. $3 669194
656 0 $a Banks and banking.
710 2 $a SpringerLink (Online service) $3 593884
773 0 $t Springer eBooks
856 4 0 $u http://dx.doi.org/10.1007/978-3-8349-8307-7
950 $a Business and Economics (Springer-11643)

Multimedia

Reviews

Export

pickup library