| Record Type: |
Language materials, printed
: Monograph/item
|
| Title/Author: |
This is service design thinking :/ [Marc Stickdorn, Jakob Schneider and the co-authors]. |
| Reminder of title: |
basics--tools--cases / |
| remainder title: |
basics--tools--cases |
| other author: |
Stickdorn, Marc. |
| Published: |
Amsterdam ,BIS Publishers : 2010. :, |
| Description: |
373 p., [2 folded leaves] :col. ill. ; : 24 cm.; |
| Subject: |
Customer services. - |
| ISBN: |
9789063692568 (cloth) : |