國立虎尾科技大學 |

Language: English

Login

Back

Switch To: Labeled | MARC Mode | ISBD

Pay attention! : = how to listen, re...

~

Applegate, Jill.

Pay attention! : = how to listen, respond, and profit from customer feedback /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Pay attention! :/ Ann Thomas, Jill Applegate.
Reminder of title:	how to listen, respond, and profit from customer feedback /
Author:	Thomas, Ann,
other author:	Applegate, Jill.
Published:	Hoboken, N.J. :Wiley, : c2010.,
Description:	xvi, 205 p. :ill. ; : 24 cm.;
Subject:	Customer relations. -
Online resource:	http://www.loc.gov/catdir/enhancements/fy1101/2010282210-b.html
Online resource:	http://www.loc.gov/catdir/enhancements/fy1101/2010282210-d.html
Online resource:	http://www.loc.gov/catdir/enhancements/fy1101/2010282210-t.html
ISBN:	9780470563557 (cloth) :

Pay attention! : = how to listen, respond, and profit from customer feedback /
Thomas, Ann,1951-

Pay attention! :how to listen, respond, and profit from customer feedback /Ann Thomas, Jill Applegate. - Hoboken, N.J. :Wiley,c2010. - xvi, 205 p. :ill. ;24 cm.

Includes bibliographical references (p. 189-190) and index.

ISBN: 9780470563557 (cloth) :NT748

LCCN: 2010282210

Nat. Bib. No.: GBB033294bnbSubjects--Topical Terms:

560399
Customer relations.

LC Class. No.: HF5415.5 / .T479 2010

Dewey Class. No.: 658.812

Pay attention! : = how to listen, respond, and profit from customer feedback /
LDR:01131cam a2200277 a 4500 001 709988
005 20120823174133.0
008 120907s2010 njua b 001 0 eng d
010 $a 2010282210
015 $a GBB033294 $2 bnb
020 $a 9780470563557 (cloth) : $c NT748
020 $a 0470563559 (cloth)
035 $a (OCoLC)ocn468969416
035 $a 2010282210
040 $a UKM $c UKM $d BTCTA $d YDXCP $d C#P $d SINLB $d BWX $d NLGGC $d DLC
041 0 $a eng
042 $a lccopycat
050 0 0 $a HF5415.5 $b .T479 2010
082 0 4 $a 658.812 $2 22
084 $a 85.40 $2 bcl
100 1 $a Thomas, Ann, $d 1951- $3 839605
245 1 0 $a Pay attention! : $b how to listen, respond, and profit from customer feedback / $c Ann Thomas, Jill Applegate.
260 $a Hoboken, N.J. : $c c2010. $b Wiley,
300 $a xvi, 205 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references (p. 189-190) and index.
650 0 $a Customer relations. $3 560399
700 1 $a Applegate, Jill. $3 839606
856 4 2 $3 Contributor biographical information $u http://www.loc.gov/catdir/enhancements/fy1101/2010282210-b.html
856 4 2 $3 Publisher description $u http://www.loc.gov/catdir/enhancements/fy1101/2010282210-d.html
856 4 1 $3 Table of contents only $u http://www.loc.gov/catdir/enhancements/fy1101/2010282210-t.html

based on 0 review(s)

Items

1 records • Pages 1 •
1

Inventory Number

No. of reservations

E038041

圖書館3F 書庫

一般圖書(BOOK)

一般圖書

658.812 T454 2010

一般使用(Normal)

On shelf

0

1 records • Pages 1 •
1

Multimedia

Reviews

Add a review and share your thoughts with other readers

Export

pickup library

Change password

Login