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Case studies in service innovation
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SpringerLink (Online service)
Case studies in service innovation
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Case studies in service innovation/ edited by Linda A. Macaulay... [et al.].
other author:
Macaulay, Linda A.
Published:
New York, NY :Springer New York, : 2012.,
Description:
xiii, 231 p. :ill., digital ; : 24 cm.;
Contained By:
Springer eBooks
Subject:
Customer services - Case studies. - Technological innovations -
Online resource:
http://dx.doi.org/10.1007/978-1-4614-1972-3
ISBN:
9781461419723 (electronic bk.)
Case studies in service innovation
Case studies in service innovation
[electronic resource] /edited by Linda A. Macaulay... [et al.]. - New York, NY :Springer New York,2012. - xiii, 231 p. :ill., digital ;24 cm. - Service science: Research and innovations in the service economy,1865-4924. - Service science: Research and innovations in the service economy..
ISBN: 9781461419723 (electronic bk.)Subjects--Topical Terms:
885297
Customer services
--Technological innovations--Case studies.
LC Class. No.: HF5415.5 / .C37 2012
Dewey Class. No.: 658.812
Case studies in service innovation
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Business and Economics (Springer-11643)
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