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The influence of culture and persona...
~
Kruger, Franziska.
The influence of culture and personality on customer satisfaction = an empirical analysis across countries /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
The influence of culture and personality on customer satisfaction/ by Franziska Kruger.
Reminder of title:
an empirical analysis across countries /
Author:
Kruger, Franziska.
Published:
Wiesbaden :Springer Fachmedien Wiesbaden : : 2016.,
Description:
xix, 208 p. :ill., digital ; : 24 cm.;
Contained By:
Springer eBooks
Subject:
Consumer satisfaction. -
Online resource:
http://dx.doi.org/10.1007/978-3-658-12557-8
ISBN:
9783658125578
The influence of culture and personality on customer satisfaction = an empirical analysis across countries /
Kruger, Franziska.
The influence of culture and personality on customer satisfaction
an empirical analysis across countries /[electronic resource] :by Franziska Kruger. - Wiesbaden :Springer Fachmedien Wiesbaden :2016. - xix, 208 p. :ill., digital ;24 cm. - International management studies. - International management studies..
The Satisfied Customer in International Business -- Customer Satisfaction, Culture, and Personality -- The Structure of the Zone of Tolerance across Countries and Individuals -- The Confirmation/Disconfirmation-Paradigm in a Cross-Cultural Perspective.
ISBN: 9783658125578
Standard No.: 10.1007/978-3-658-12557-8doiSubjects--Topical Terms:
562610
Consumer satisfaction.
LC Class. No.: HD62.4
Dewey Class. No.: 658.8343
The influence of culture and personality on customer satisfaction = an empirical analysis across countries /
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The Satisfied Customer in International Business -- Customer Satisfaction, Culture, and Personality -- The Structure of the Zone of Tolerance across Countries and Individuals -- The Confirmation/Disconfirmation-Paradigm in a Cross-Cultural Perspective.
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Business and Management (Springer-41169)
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