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Managing reputation in the banking industry = theory and practice /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Managing reputation in the banking industry/ edited by Stefano Dell'Atti, Annarita Trotta.
Reminder of title:	theory and practice /
other author:	Dell'Atti, Stefano.
Published:	Cham :Springer International Publishing : : 2016.,
Description:	xii, 187 p. :ill., digital ; : 24 cm.;
Contained By:	Springer eBooks
Subject:	Banks and banking. -
Online resource:	http://dx.doi.org/10.1007/978-3-319-28256-5
ISBN:	9783319282565

Managing reputation in the banking industry = theory and practice /
Managing reputation in the banking industrytheory and practice /[electronic resource] :edited by Stefano Dell'Atti, Annarita Trotta. - Cham :Springer International Publishing :2016. - xii, 187 p. :ill., digital ;24 cm.

Frontmatter. -- Part I: Theoretical Foundations. -- Chapter 1: Reputation, Reputational Risk And Reputational Crisis In The Banking Industry: State Of The Art And Concepts For Improvements. -- Chapter 2: Reputation, Reputational Crisis And Corporate Social Responsibility Of Banks: Measurement And Relationships -- Part II: Learning From Case Studies -- Chapter 3: The Libor Case And Focus On Barclays -- Chapter 4: The Case Study Of Goldman Sachs -- Chapter 5: The Case Study Of Lehman Brothers -- Chapter 6: Unicredit And Reputation: A Journey Integrating Stakeholders' Perceptions Into Business Planning And Strategies -- Chapter 7: Intesa Sanpaolo: A Case Study On Reputation Management And Its Relationship To Corporate Social Reputation -- Part III: From Experience To Knowledge -- Chapter 8: Managing Reputation: Reflections And Operational Suggestions.

The topic of reputational crisis in the banking sector has received increasing attention from academics and practitioners. This book presents expert contributions that cover three main aspects: first, an extensive review of the literature on reputational risk in the banking sector aimed to identify the relationships between causes, effects, stakeholders, and key qualitative-quantitative variables involved during the reputational crisis of a bank; second, devising a conceptual framework for management of reputational crisis in banking, and finally, testing this framework with the results of an empirical analysis carried out by observing key variables of some known cases of reputational crisis relating to international banks and proposing case studies regarding the dynamic process of reputation management.

ISBN: 9783319282565

Standard No.: 10.1007/978-3-319-28256-5doiSubjects--Topical Terms:

556379
Banks and banking.

LC Class. No.: HG1615

Dewey Class. No.: 332.1068

Managing reputation in the banking industry = theory and practice /
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245 0 0 $a Managing reputation in the banking industry $h [electronic resource] : $b theory and practice / $c edited by Stefano Dell'Atti, Annarita Trotta.
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300 $a xii, 187 p. : $b ill., digital ; $c 24 cm.
505 0 $a Frontmatter. -- Part I: Theoretical Foundations. -- Chapter 1: Reputation, Reputational Risk And Reputational Crisis In The Banking Industry: State Of The Art And Concepts For Improvements. -- Chapter 2: Reputation, Reputational Crisis And Corporate Social Responsibility Of Banks: Measurement And Relationships -- Part II: Learning From Case Studies -- Chapter 3: The Libor Case And Focus On Barclays -- Chapter 4: The Case Study Of Goldman Sachs -- Chapter 5: The Case Study Of Lehman Brothers -- Chapter 6: Unicredit And Reputation: A Journey Integrating Stakeholders' Perceptions Into Business Planning And Strategies -- Chapter 7: Intesa Sanpaolo: A Case Study On Reputation Management And Its Relationship To Corporate Social Reputation -- Part III: From Experience To Knowledge -- Chapter 8: Managing Reputation: Reflections And Operational Suggestions.
520 $a The topic of reputational crisis in the banking sector has received increasing attention from academics and practitioners. This book presents expert contributions that cover three main aspects: first, an extensive review of the literature on reputational risk in the banking sector aimed to identify the relationships between causes, effects, stakeholders, and key qualitative-quantitative variables involved during the reputational crisis of a bank; second, devising a conceptual framework for management of reputational crisis in banking, and finally, testing this framework with the results of an empirical analysis carried out by observing key variables of some known cases of reputational crisis relating to international banks and proposing case studies regarding the dynamic process of reputation management.
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650 0 $a Bank management. $3 571868
650 0 $a Corporate image. $3 567631
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650 2 4 $a Finance, general. $3 1069041
650 2 4 $a Organizational Studies, Economic Sociology. $3 881674
650 2 4 $a Business Ethics. $3 1069082
650 2 4 $a Accounting/Auditing. $3 669239
700 1 $a Dell'Atti, Stefano. $3 1107696
700 1 $a Trotta, Annarita. $3 1107697
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