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Conflict management
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SpringerLink (Online service)
Conflict management
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Conflict management/ by Stephan Proksch.
Author:
Proksch, Stephan.
Published:
Cham :Springer International Publishing : : 2016.,
Description:
xi, 134 p. :ill., digital ; : 24 cm.;
Contained By:
Springer eBooks
Subject:
Conflict management. -
Online resource:
http://dx.doi.org/10.1007/978-3-319-31885-1
ISBN:
9783319318851
Conflict management
Proksch, Stephan.
Conflict management
[electronic resource] /by Stephan Proksch. - Cham :Springer International Publishing :2016. - xi, 134 p. :ill., digital ;24 cm. - Management for professionals,2192-8096. - Management for professionals..
Recognising and Resolving Conflicts -- Traditional Methods of Conflict Management -- Complementary Methods of Conflict Management -- Mediation -- Mediation Techniques -- Questioning Techniques -- Conflict Prevention -- Setting up an Internal Company Conflict Management System -- Establishment of Mediation Facilities within an Enterprise: Two Case Studies -- Check Lists, Mediation Agreement, Codes of Conduct.
This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.
ISBN: 9783319318851
Standard No.: 10.1007/978-3-319-31885-1doiSubjects--Topical Terms:
563175
Conflict management.
LC Class. No.: HD42 / .P76 2016
Dewey Class. No.: 658.4053
Conflict management
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Recognising and Resolving Conflicts -- Traditional Methods of Conflict Management -- Complementary Methods of Conflict Management -- Mediation -- Mediation Techniques -- Questioning Techniques -- Conflict Prevention -- Setting up an Internal Company Conflict Management System -- Establishment of Mediation Facilities within an Enterprise: Two Case Studies -- Check Lists, Mediation Agreement, Codes of Conduct.
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This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.
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Business and Management (Springer-41169)
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