國立虎尾科技大學 |

Developing Digital Literacies : = Engaging Technical Communication at an Urban Community Technology Center.

Record Type:	Language materials, manuscript : Monograph/item
Title/Author:	Developing Digital Literacies :/
Reminder of title:	Engaging Technical Communication at an Urban Community Technology Center.
Author:	Tofteland-Trampe, Rachel.
Description:	1 online resource (199 pages)
Notes:	Source: Dissertation Abstracts International, Volume: 78-12(E), Section: A.
Contained By:	Dissertation Abstracts International78-12A(E).
Subject:	Technical communication. -
Online resource:	click for full text (PQDT)
ISBN:	9780355090710

Developing Digital Literacies : = Engaging Technical Communication at an Urban Community Technology Center.
Tofteland-Trampe, Rachel.

Developing Digital Literacies :Engaging Technical Communication at an Urban Community Technology Center. - 1 online resource (199 pages)

Source: Dissertation Abstracts International, Volume: 78-12(E), Section: A.

Thesis (Ph.D.)

Includes bibliographical references

This study provides needed insights for technical communication scholars regarding underrepresented users and how they are engaging with technical communication texts and practices as they develop their digital literacies at an urban community technology center (CTC) in the Southeastern United States. By taking an ethnographic and community-based approach to data collection and utilizing grounded theory for analysis, I found that learners engage in all three dimensions of networked learning (e.g., learners connecting to other learners, tutors, and other available resources), tutors serve as local technical communication experts who help learners develop crucial cultural knowledge about using ICTs and how to physically operate them, and learners utilize multimodal resources as they work at computers. These findings highlight barriers impacting inexperienced users and illustrate that ICT tutorial materials often fail users who have little to no experience using ICTs. Technical communication scholars should work to make instructions more meaningful, and future research should investigate the rhetorical features of novice-focused instructions and engage in community-based scholarship to reach more underrepresented users in order to combat digital divides.

Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2018

Mode of access: World Wide Web

ISBN: 9780355090710Subjects--Topical Terms:

1179412
Technical communication.
Index Terms--Genre/Form:

554714
Electronic books.

Developing Digital Literacies : = Engaging Technical Communication at an Urban Community Technology Center.
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100 1 $a Tofteland-Trampe, Rachel. $3 1179440
245 1 0 $a Developing Digital Literacies : $b Engaging Technical Communication at an Urban Community Technology Center.
264 0 $c 2017
300 $a 1 online resource (199 pages)
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500 $a Source: Dissertation Abstracts International, Volume: 78-12(E), Section: A.
500 $a Adviser: John Logie.
502 $a Thesis (Ph.D.) $c University of Minnesota $d 2017.
504 $a Includes bibliographical references
520 $a This study provides needed insights for technical communication scholars regarding underrepresented users and how they are engaging with technical communication texts and practices as they develop their digital literacies at an urban community technology center (CTC) in the Southeastern United States. By taking an ethnographic and community-based approach to data collection and utilizing grounded theory for analysis, I found that learners engage in all three dimensions of networked learning (e.g., learners connecting to other learners, tutors, and other available resources), tutors serve as local technical communication experts who help learners develop crucial cultural knowledge about using ICTs and how to physically operate them, and learners utilize multimodal resources as they work at computers. These findings highlight barriers impacting inexperienced users and illustrate that ICT tutorial materials often fail users who have little to no experience using ICTs. Technical communication scholars should work to make instructions more meaningful, and future research should investigate the rhetorical features of novice-focused instructions and engage in community-based scholarship to reach more underrepresented users in order to combat digital divides.
533 $a Electronic reproduction. $b Ann Arbor, Mich. : $c ProQuest, $d 2018
538 $a Mode of access: World Wide Web
650 4 $a Technical communication. $3 1179412
655 7 $a Electronic books. $2 local $3 554714
690 $a 0643
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710 2 $a University of Minnesota. $b Rhetoric and Scientific and Technical Communication. $3 1179441
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