Kano model.

工作績效評估決策模式建構與運用之研究－以GP製藥公司為例 = = The Establishment and Use of A New Decision Model for Job Performance Appraisal： A Case Study of GP Pharmaceutical Corporation / by: (Language materials, printed)

運用JCM和Kano模式探討企業內部服務品質對員工工作滿意度之影響研究－以台鐵台中工務段為例 = = Apply Job Characteristics Model and Kano’s Model to Business Internal Service Quality on the Employee Job Satisfaction－A Case Study of Tai-chung Construction Branch from Taiwan Railways Administration / by: (Language materials, printed)

運用TRIZ理論結合Kano及QFD於行動不便者免下床衛浴之輔助科技設計 = = Application of TRIZ theory in combination with Kano and QFD to the assistive technology design of carebed products / by: (Language materials, printed)

應用IPA分析與二維品質模式於台灣高鐵苗栗、彰化及雲林站服務品質之研究 = = A Study of Service Quality using IPA Analysis and Two-Dimensional Quality Model on three Taiwan High Speed Rail stations :Miaoli, Changhua and Yunlin / by: (Language materials, printed)

以內部顧客為觀點探討醫院主計單位關鍵服務品質之研究-以個案醫院為例 = = Research on the Key Service Quality of the Hospital Accounting Unit from the Viewpoint of Internal Customers- Take the case hospital as an example / by: (Language materials, printed)

服務品質.

Performance appraisals.

Job characteristics model.

service quality.

Taiwan HSR.

品質機能展開.

Kano model.

工作滿意度

狩野二維品質模式.

工作特性模式.

大眾運輸.

長期照護.

TRIZ.

PZB.

QFD.

LTC.

mass transportation.

台灣高鐵.

Kano模式.

characteristics model.

Work satisfaction.

內部顧客.

internal customers.

Service quality.

IPA.

Kano二維品質模式.

績效評估.

Job.

萃思發明原則.

MPS.