IPA分析.
Overview
| Works: | 2 works in 2 publications in 2 languages | |
|---|---|---|
Titles
整合SERVQUAL和Kano模式與品質機能展開應用於全聯福利中心服務品質之研究 = = An Application of Integrating SERVQUAL and Kano’s model into Quality Function Deployment for Pxmart Company’s Service Quality /
by:
(Language materials, printed)
結合Kano與IPA模型探討台灣鐵路服務品質之研究 = = Applying Kano’s Model and IPA to Explore the Service Quality of Taiwan Railways /
by:
(Language materials, printed)
Subjects