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Kano 二維品質模式.
Overview
Works:
1 works in 1 publications in 1 languages
Titles
運用Kano模式與IPA評估便利商店服務品質-以統一超商為例 = = The Service Quality Evaluation of Convenience Store through Applying Kano Model and IPA – A Study of Seven-Eleven Store /
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(Language materials, printed)
Subjects
Convenience Store.
Customer Satisfaction.
IPA.
Kano’s Model.
Kano 二維品質模式.
便利商店.
顧客滿意.
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