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汽車客運業.
Overview
Works:
1 works in 1 publications in 1 languages
Titles
運用Kano二維品質模式與品質機能展開法探討汽車客運業服務品質 = = A Study Using the Kano Two-Dimensional Quality Model and Quality Function Deployment to Explore Service Quality in the Bus Transportation Industry /
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Subjects
服務品質.
Kano二維品質模式.
Service Quality.
品質機能展開.
Bus Transportation Industry.
汽車客運業.
Quality Function Deployment (QFD).
Kano Two-Dimensional Quality Model.
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