Customer relations - Technological innovations.

Social media playbook for business = reaching your online community with Twitter, Facebook, Linkedin, and more / by: (Language materials, printed)

Small business smarts = building buzz with social media / by: (Language materials, printed)

Pre-commerce : = how companies and customers are transforming business together / by: (Language materials, printed)

Strategic customer relationship management in the age of social media by: (Language materials, printed)

Auditing social media = a governance and risk guide / by: (Language materials, printed)

Social network analysis in telecommunications by: (Language materials, printed)

Digital innovations for customer engagement, management, and organizational improvement by: (Language materials, printed)

Managing customer experiences in an omnichannel world : = melody of online and offline environments in the customer journey / by: (Language materials, printed)

Social media.

Technological innovations

Consumer behavior.

Social media

Business enterprises

Organizational learning.

Strategic planning.

Online social networks

Internet marketing.

Customer relations

Small business marketing.

Social networks.

Telecommunication

Organizational change.